Onde Onde food hygiene rating
Other catering premises · Spelthorne
Onde Onde holds a 1: major improvement is necessary. The inspector found significant problems at the business and the business is legally required to address them.
The rating: 1 - Major improvement necessary
The rating dates from 25 April 2025, 14 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: Staines Food Court, 141 - 147 High Street, Staines-upon-Thames, TW18 4PA
How it compares in Spelthorne
A 1 is rare: only 10 of 689 rated places in Spelthorne score this low, about one in 69. By contrast 78% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 534 | 78% | ||
|---|---|---|---|---|
| 4 out of 5 | 108 | 16% | ||
| 3 out of 5 | 29 | 4% | ||
| 2 out of 5 | 8 | 1% | ||
| 1 out of 5 | 10 | 1% | ← Onde Onde | |
| 0 out of 5 | 0 | 0% |
A further 84 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Improvement necessary
- Cleanliness & condition of the building Improvement necessary
- How well they manage food safety Major improvement necessary
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Onde Onde the inspector recorded concerns over how food is handled, the condition of the premises and confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Onde Onde, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Chicken Chicking Restaurant/Cafe/Canteen | at this address | 5 - Very good | 16 September 2025 |
| Bombay Nnakka Restaurant/Cafe/Canteen | 27 yards away | 5 - Very good | 9 January 2025 |
| Canaan Bookshop Retailers - other | 97 yards away | 5 - Very good | 7 May 2025 |
| Auntie Anne's Pretzel Retailers - other | 309 yards away | 5 - Very good | 8 July 2025 |
| Amaan's Restaurant/Cafe/Canteen | 358 yards away | 5 - Very good | 17 March 2026 |
| Burger King Restaurant/Cafe/Canteen | 371 yards away | 5 - Very good | 17 September 2024 |
| Boots UK Ltd Retailers - other | 375 yards away | 5 - Very good | 23 May 2025 |
| Caffe Nero Restaurant/Cafe/Canteen | 400 yards away | 5 - Very good | 23 April 2025 |
Questions about Onde Onde
What is Onde Onde's food hygiene rating?
Onde Onde has a food hygiene rating of 1 out of 5 (major improvement necessary), given by Spelthorne Council on 25 April 2025.
Is Onde Onde safe to eat at?
A 1 means the inspector found problems the business is required to fix. The business is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Onde Onde last inspected?
Onde Onde was last inspected on 25 April 2025, 14 months ago. Food hygiene inspections are unannounced, and the rating is published by Spelthorne Council rather than by the business.
What did the inspector find at Onde Onde?
The inspector scored three areas. Hygienic food handling was rated "improvement necessary", the cleanliness and condition of the building "improvement necessary", and confidence in the management of food safety "major improvement necessary". Lower concern in all three is what earns a high overall rating.
How does Onde Onde compare to other places in Spelthorne?
78% of the 689 rated food businesses in Spelthorne hold the top rating of 5, while Onde Onde holds a 1. 10 places in the area share that rating.
Who decides the rating?
Spelthorne Council inspects Onde Onde and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Onde Onde and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 1 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Spelthorne, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Spelthorne
Understanding this rating
More food hygiene ratings near here
Onde Onde is one of 237 rated food businesses in Staines-upon-Thames. See every hygiene rating in Staines-upon-Thames →
Spelthorne inspects and rates 773 food businesses across its whole area. See every food hygiene rating in Spelthorne →
The official record is held by the council: http://www.spelthorne.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →