Best One food hygiene rating
Retailers - other · Richmond-Upon-Thames
Best One holds a 1: major improvement is necessary. The inspector found significant problems at the shop and the business is legally required to address them.
The rating: 1 - Major improvement necessary
The rating dates from 25 August 2025, 10 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: 6 Hill Rise, Richmond, TW10 6UA
How it compares in Richmond-Upon-Thames
A 1 is rare: only 23 of 1,392 rated places in Richmond-Upon-Thames score this low, about one in 61. By contrast 73% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 1,011 | 73% | ||
|---|---|---|---|---|
| 4 out of 5 | 239 | 17% | ||
| 3 out of 5 | 105 | 8% | ||
| 2 out of 5 | 13 | 1% | ||
| 1 out of 5 | 23 | 2% | ← Best One | |
| 0 out of 5 | 1 | <1% |
A further 162 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Good
- Cleanliness & condition of the building Generally satisfactory
- How well they manage food safety Major improvement necessary
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Best One the inspector recorded concerns over confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Best One, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Adesso Restaurant/Cafe/Canteen | 34 yards away | 5 - Very good | 16 April 2025 |
| Bills Restaurant/Cafe/Canteen | 40 yards away | 5 - Very good | 10 November 2025 |
| Be At One Pub/bar/nightclub | 68 yards away | 5 - Very good | 5 March 2024 |
| Al Boccon Di Vino Restaurant/Cafe/Canteen | 167 yards away | 5 - Very good | 28 October 2025 |
| Blank Street Restaurant/Cafe/Canteen | 315 yards away | 5 - Very good | 28 October 2025 |
| Big Mum's Samosas Restaurant/Cafe/Canteen | 335 yards away | 5 - Very good | 6 March 2026 |
| A Cena Restaurant/Cafe/Canteen | 366 yards away | 5 - Very good | 10 September 2025 |
| Beirut Street Kitchen Restaurant/Cafe/Canteen | 389 yards away | 5 - Very good | 15 January 2025 |
Questions about Best One
What is Best One's food hygiene rating?
Best One has a food hygiene rating of 1 out of 5 (major improvement necessary), given by Richmond-Upon-Thames Council on 25 August 2025.
Is Best One safe to eat at?
A 1 means the inspector found problems the business is required to fix. The shop is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Best One last inspected?
Best One was last inspected on 25 August 2025, 10 months ago. Food hygiene inspections are unannounced, and the rating is published by Richmond-Upon-Thames Council rather than by the business.
What did the inspector find at Best One?
The inspector scored three areas. Hygienic food handling was rated "good", the cleanliness and condition of the building "generally satisfactory", and confidence in the management of food safety "major improvement necessary". Lower concern in all three is what earns a high overall rating.
How does Best One compare to other places in Richmond-Upon-Thames?
73% of the 1,392 rated food businesses in Richmond-Upon-Thames hold the top rating of 5, while Best One holds a 1. 23 places in the area share that rating.
Who decides the rating?
Richmond-Upon-Thames Council inspects Best One and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Best One and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 1 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Richmond-Upon-Thames, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Richmond-Upon-Thames
Understanding this rating
More food hygiene ratings near here
Best One is one of 1,379 rated food businesses in Richmond upon Thames. See every hygiene rating in Richmond upon Thames →
Richmond-Upon-Thames inspects and rates 1,554 food businesses across its whole area. See every food hygiene rating in Richmond-Upon-Thames →
The official record is held by the council: http://www.richmond.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →