Hooky Street Coffee Co food hygiene rating
Mobile caterer · Kingston-Upon-Thames
Hooky Street Coffee Co holds a 1: major improvement is necessary. The inspector found significant problems at the mobile caterer and the business is legally required to address them.
The rating: 1 - Major improvement necessary
The rating dates from 27 June 2025, 12 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: Malden Manor Railway Station, Manor Drive North, New Malden, KT3 5PN
How it compares in Kingston-Upon-Thames
A 1 is rare: only 14 of 1,274 rated places in Kingston-Upon-Thames score this low, about one in 91. By contrast 74% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 937 | 74% | ||
|---|---|---|---|---|
| 4 out of 5 | 192 | 15% | ||
| 3 out of 5 | 102 | 8% | ||
| 2 out of 5 | 24 | 2% | ||
| 1 out of 5 | 14 | 1% | ← Hooky Street Coffee Co | |
| 0 out of 5 | 5 | <1% |
A further 143 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Improvement necessary
- Cleanliness & condition of the building Generally satisfactory
- How well they manage food safety Major improvement necessary
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Hooky Street Coffee Co the inspector recorded concerns over how food is handled and confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Hooky Street Coffee Co, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Accent Catering @ Richard Challoner Academy School School/college/university | 349 yards away | 5 - Very good | 14 January 2026 |
| Anomaly Brewing Manufacturers/packers | 0.3 miles away | 5 - Very good | 4 March 2025 |
| Ashington House Caring Premises | 0.5 miles away | 5 - Very good | 13 June 2024 |
| Aramark @ KU Tolworth Sports Ground Restaurant/Cafe/Canteen | 0.8 miles away | 5 - Very good | 30 May 2026 |
| Boots UK Ltd Retailers - other | 0.9 miles away | 5 - Very good | 21 May 2024 |
| Ashlong Cottage Caring Premises | 0.9 miles away | 5 - Very good | 10 February 2026 |
| B E Bird Retailers - other | 1.0 miles away | 5 - Very good | 8 April 2026 |
| Alfie's Takeaway/sandwich shop | 1.0 miles away | 5 - Very good | 24 February 2026 |
Questions about Hooky Street Coffee Co
What is Hooky Street Coffee Co's food hygiene rating?
Hooky Street Coffee Co has a food hygiene rating of 1 out of 5 (major improvement necessary), given by Kingston-Upon-Thames Council on 27 June 2025.
Is Hooky Street Coffee Co safe to eat at?
A 1 means the inspector found problems the business is required to fix. The mobile caterer is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Hooky Street Coffee Co last inspected?
Hooky Street Coffee Co was last inspected on 27 June 2025, 12 months ago. Food hygiene inspections are unannounced, and the rating is published by Kingston-Upon-Thames Council rather than by the business.
What did the inspector find at Hooky Street Coffee Co?
The inspector scored three areas. Hygienic food handling was rated "improvement necessary", the cleanliness and condition of the building "generally satisfactory", and confidence in the management of food safety "major improvement necessary". Lower concern in all three is what earns a high overall rating.
How does Hooky Street Coffee Co compare to other places in Kingston-Upon-Thames?
74% of the 1,274 rated food businesses in Kingston-Upon-Thames hold the top rating of 5, while Hooky Street Coffee Co holds a 1. 14 places in the area share that rating.
Who decides the rating?
Kingston-Upon-Thames Council inspects Hooky Street Coffee Co and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Hooky Street Coffee Co and we will email you the morning after its rating changes.
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Is this your business?
A rating of 1 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Kingston-Upon-Thames, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Kingston-Upon-Thames
Understanding this rating
More food hygiene ratings near here
Hooky Street Coffee Co is one of 236 rated food businesses in New Malden. See every hygiene rating in New Malden →
Kingston-Upon-Thames inspects and rates 1,417 food businesses across its whole area. See every food hygiene rating in Kingston-Upon-Thames →
The official record is held by the council: http://www.kingston.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →