Ritzy Lounge food hygiene rating
Restaurant/Cafe/Canteen · Kingston-Upon-Thames
Ritzy Lounge holds a 0, the lowest food hygiene rating possible, meaning urgent improvement is necessary. The inspector found serious problems at the restaurant requiring immediate action.
The rating: 0 - Urgent improvement necessary
The rating dates from 20 August 2025, 10 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: 242 Kingston Road, New Malden, KT3 3RN
How it compares in Kingston-Upon-Thames
A 0 is rare: only 5 of 1,274 rated places in Kingston-Upon-Thames score this low, about one in 255. By contrast 74% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 937 | 74% | ||
|---|---|---|---|---|
| 4 out of 5 | 192 | 15% | ||
| 3 out of 5 | 102 | 8% | ||
| 2 out of 5 | 24 | 2% | ||
| 1 out of 5 | 14 | 1% | ||
| 0 out of 5 | 5 | <1% | ← Ritzy Lounge |
A further 143 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Major improvement necessary
- Cleanliness & condition of the building Major improvement necessary
- How well they manage food safety Major improvement necessary
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Ritzy Lounge the inspector recorded concerns over how food is handled, the condition of the premises and confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Ritzy Lounge, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Aldi Retailers - supermarkets/hypermarkets | 186 yards away | 5 - Very good | 6 May 2026 |
| Abbeyfield House, New Malden Caring Premises | 206 yards away | 5 - Very good | 19 August 2025 |
| Accent Catering Services LTD At Corpus Christi R C Primary S School/college/university | 359 yards away | 5 - Very good | 13 November 2025 |
| Bangsooni Restaurant/Cafe/Canteen | 0.4 miles away | 5 - Very good | 21 May 2026 |
| B E Bird Retailers - other | 0.4 miles away | 5 - Very good | 8 April 2026 |
| 1 Bunge Retailers - other | 0.5 miles away | 5 - Very good | 24 October 2024 |
| Ashton Meadow Nursing Home Caring Premises | 0.7 miles away | 5 - Very good | 12 March 2026 |
| Alreem Lebanese Cuisine Restaurant/Cafe/Canteen | 0.7 miles away | 5 - Very good | 3 October 2025 |
Questions about Ritzy Lounge
What is Ritzy Lounge's food hygiene rating?
Ritzy Lounge has a food hygiene rating of 0 out of 5 (urgent improvement necessary), given by Kingston-Upon-Thames Council on 20 August 2025.
Is Ritzy Lounge safe to eat at?
A 0 means urgent improvement is necessary: the inspector found serious problems. The restaurant may still be trading, because a rating is not a closure order, but this is the lowest score the scheme gives.
When was Ritzy Lounge last inspected?
Ritzy Lounge was last inspected on 20 August 2025, 10 months ago. Food hygiene inspections are unannounced, and the rating is published by Kingston-Upon-Thames Council rather than by the business.
What did the inspector find at Ritzy Lounge?
The inspector scored three areas. Hygienic food handling was rated "major improvement necessary", the cleanliness and condition of the building "major improvement necessary", and confidence in the management of food safety "major improvement necessary". Lower concern in all three is what earns a high overall rating.
How does Ritzy Lounge compare to other places in Kingston-Upon-Thames?
74% of the 1,274 rated food businesses in Kingston-Upon-Thames hold the top rating of 5, while Ritzy Lounge holds a 0. 5 places in the area share that rating.
Who decides the rating?
Kingston-Upon-Thames Council inspects Ritzy Lounge and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Ritzy Lounge and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 0 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Kingston-Upon-Thames, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Kingston-Upon-Thames
Understanding this rating
More food hygiene ratings near here
Ritzy Lounge is one of 236 rated food businesses in New Malden. See every hygiene rating in New Malden →
Kingston-Upon-Thames inspects and rates 1,417 food businesses across its whole area. See every food hygiene rating in Kingston-Upon-Thames →
The official record is held by the council: http://www.kingston.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →