Massari Italian Comfort Food Delicafè food hygiene rating

The rating: 1 - Major improvement necessary

The rating dates from 7 July 2026, 2 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.

Only 4% of rated food businesses in Reigate and Banstead score 0 to 2 like this, so a low rating here is the exception, not the norm. See all Reigate and Banstead ratings →

Address: 5 Eastgate, Banstead, Surrey, SM7 1RN

How this rating has changed

Massari Italian Comfort Food Delicafè has gone backwards: it held a 3 before its inspection on 7 July 2026, and now holds a 1. A rating of 1 means the inspector found problems the business is required to fix.

The FSA publishes only a business's current rating. This history is our own record of what it has scored since we began watching.

How it compares in Reigate and Banstead

A 1 is rare: only 13 of 869 rated places in Reigate and Banstead score this low, about one in 67. By contrast 73% of the borough holds a 5, so this is well below what the council's inspectors normally find.

A further 239 businesses in the area are awaiting inspection or exempt, so are not counted above.

What the inspector found

• Hygienic food handling Improvement necessary
• Cleanliness & condition of the building Generally satisfactory
• How well they manage food safety Major improvement necessary

An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Massari Italian Comfort Food Delicafè the inspector recorded concerns over how food is handled and confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.

Understanding this rating

• Does a low hygiene rating mean the food is unsafe? A low rating tells you that an inspector found problems on a particular day. It is not a measurement of the food, it is not a prediction, and it is not a verdict on whether you will get ill. It is the best single signal a member of the public has, and it is a snapshot.
• What does a 0 food hygiene rating mean? A 0 means the inspector found serious problems and urgent improvement is necessary. It is the lowest rating the scheme gives, but it is not a closure order, and a business with a 0 can, and usually does, keep trading while it puts things right.
• Does a business have to display its hygiene rating? It depends where you are. In Wales and Northern Ireland a food business must display its rating where you can read it before you go in. In England it is voluntary, a business there can legally show you nothing.

More food hygiene ratings near here

Massari Italian Comfort Food Delicafè is one of 91 rated food businesses in Banstead. See every hygiene rating in Banstead →

Reigate and Banstead inspects and rates 1,108 food businesses across its whole area. See every food hygiene rating in Reigate and Banstead →

The official record is held by the council: http://www.reigate-banstead.gov.uk/