Spa Pavilion Cafe food hygiene rating
Restaurant/Cafe/Canteen · East Suffolk
Spa Pavilion Cafe holds a 1: major improvement is necessary. The inspector found significant problems at the restaurant and the business is legally required to address them.
The rating: 1 - Major improvement necessary
The rating dates from 4 August 2025, 11 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: Spa Pavilion, Undercliff Road West, Felixstowe, IP11 2DX
How it compares in East Suffolk
A 1 is rare: only 17 of 2,317 rated places in East Suffolk score this low, about one in 136. By contrast 86% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 1,994 | 86% | ||
|---|---|---|---|---|
| 4 out of 5 | 212 | 9% | ||
| 3 out of 5 | 71 | 3% | ||
| 2 out of 5 | 22 | 1% | ||
| 1 out of 5 | 17 | 1% | ← Spa Pavilion Cafe | |
| 0 out of 5 | 1 | <1% |
A further 202 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Generally satisfactory
- Cleanliness & condition of the building Major improvement necessary
- How well they manage food safety Major improvement necessary
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Spa Pavilion Cafe the inspector recorded concerns over the condition of the premises and confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Spa Pavilion Cafe, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Little Dreams Restaurant/Cafe/Canteen | 188 yards away | 5 - Very good | 12 August 2024 |
| Cafe On The Corner Restaurant/Cafe/Canteen | 242 yards away | 5 - Very good | 5 March 2026 |
| China China Restaurant & Takeaway Restaurant/Cafe/Canteen | 242 yards away | 5 - Very good | 18 September 2025 |
| 129 Cafe Bar Pub/bar/nightclub | 265 yards away | 5 - Very good | 22 December 2025 |
| Blue Naan Restaurant/Cafe/Canteen | 287 yards away | 5 - Very good | 3 January 2025 |
| Cookie Barista Restaurant/Cafe/Canteen | 298 yards away | 5 - Very good | 4 June 2026 |
| JG Foods Ltd T/A Grape Tree Retailers - other | 299 yards away | 5 - Very good | 18 July 2023 |
| Anatolia Restaurant Other catering premises | 307 yards away | 5 - Very good | 9 April 2026 |
Questions about Spa Pavilion Cafe
What is Spa Pavilion Cafe's food hygiene rating?
Spa Pavilion Cafe has a food hygiene rating of 1 out of 5 (major improvement necessary), given by East Suffolk Council on 4 August 2025.
Is Spa Pavilion Cafe safe to eat at?
A 1 means the inspector found problems the business is required to fix. The restaurant is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Spa Pavilion Cafe last inspected?
Spa Pavilion Cafe was last inspected on 4 August 2025, 11 months ago. Food hygiene inspections are unannounced, and the rating is published by East Suffolk Council rather than by the business.
What did the inspector find at Spa Pavilion Cafe?
The inspector scored three areas. Hygienic food handling was rated "generally satisfactory", the cleanliness and condition of the building "major improvement necessary", and confidence in the management of food safety "major improvement necessary". Lower concern in all three is what earns a high overall rating.
How does Spa Pavilion Cafe compare to other places in East Suffolk?
86% of the 2,317 rated food businesses in East Suffolk hold the top rating of 5, while Spa Pavilion Cafe holds a 1. 17 places in the area share that rating.
Who decides the rating?
East Suffolk Council inspects Spa Pavilion Cafe and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Spa Pavilion Cafe and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 1 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at East Suffolk, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: East Suffolk
Understanding this rating
More food hygiene ratings near here
Spa Pavilion Cafe is one of 247 rated food businesses in Felixstowe. See every hygiene rating in Felixstowe →
East Suffolk inspects and rates 2,519 food businesses across its whole area. See every food hygiene rating in East Suffolk →
The official record is held by the council: http://www.eastsuffolk.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →