Chells Way Local Ltd food hygiene rating
Retailers - other · Stevenage
Chells Way Local Ltd holds a 2, which means some improvement is necessary. The inspector found problems at the shop that the business is required to fix.
The rating: 2 - Some improvement necessary
The rating dates from 2 March 2026, 4 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: 1 Hepworth Court, Austen Paths, Stevenage, SG2 0NB
How it compares in Stevenage
A 2 is rare: only 1 of 527 rated places in Stevenage score this low, about one in 527. By contrast 89% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 467 | 89% | ||
|---|---|---|---|---|
| 4 out of 5 | 41 | 8% | ||
| 3 out of 5 | 10 | 2% | ||
| 2 out of 5 | 1 | <1% | ← Chells Way Local Ltd | |
| 1 out of 5 | 6 | 1% | ||
| 0 out of 5 | 2 | <1% |
A further 166 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Improvement necessary
- Cleanliness & condition of the building Very good
- How well they manage food safety Generally satisfactory
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Chells Way Local Ltd the inspector recorded concerns over how food is handled. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Chells Way Local Ltd, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Gangnam Restaurant Restaurant/Cafe/Canteen | 0.3 miles away | 5 - Very good | 23 January 2024 |
| Chells Cafe Restaurant/Cafe/Canteen | 0.3 miles away | 5 - Very good | 1 May 2021 |
| Glebe Sports Pub/bar/nightclub | 0.3 miles away | 5 - Very good | 14 October 2021 |
| Golden Fry Fish Bar Takeaway/sandwich shop | 0.3 miles away | 5 - Very good | 2 December 2025 |
| Costello's Restaurant/Cafe/Canteen | 0.6 miles away | 5 - Very good | 12 November 2025 |
| Domino's Pizza Takeaway/sandwich shop | 0.7 miles away | 5 - Very good | 22 January 2022 |
| Bedwell JMI School School/college/university | 0.7 miles away | 5 - Very good | 12 May 2025 |
| Bunnies Preschool (Shephall) School/college/university | 0.8 miles away | 5 - Very good | 13 May 2026 |
Questions about Chells Way Local Ltd
What is Chells Way Local Ltd's food hygiene rating?
Chells Way Local Ltd has a food hygiene rating of 2 out of 5 (some improvement necessary), given by Stevenage Council on 2 March 2026.
Is Chells Way Local Ltd safe to eat at?
A 2 means the inspector found problems the business is required to fix. The shop is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Chells Way Local Ltd last inspected?
Chells Way Local Ltd was last inspected on 2 March 2026, 4 months ago. Food hygiene inspections are unannounced, and the rating is published by Stevenage Council rather than by the business.
What did the inspector find at Chells Way Local Ltd?
The inspector scored three areas. Hygienic food handling was rated "improvement necessary", the cleanliness and condition of the building "very good", and confidence in the management of food safety "generally satisfactory". Lower concern in all three is what earns a high overall rating.
How does Chells Way Local Ltd compare to other places in Stevenage?
89% of the 527 rated food businesses in Stevenage hold the top rating of 5, while Chells Way Local Ltd holds a 2. 1 places in the area share that rating.
Who decides the rating?
Stevenage Council inspects Chells Way Local Ltd and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Chells Way Local Ltd and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 2 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Stevenage, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Stevenage
Understanding this rating
More food hygiene ratings near here
Chells Way Local Ltd is one of 417 rated food businesses in Herts. See every hygiene rating in Herts →
Stevenage inspects and rates 693 food businesses across its whole area. See every food hygiene rating in Stevenage →
The official record is held by the council: http://www.stevenage.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →