Family Shopper food hygiene rating
Retailers - other · Rhondda Cynon Taf
Family Shopper holds a 1: major improvement is necessary. The inspector found significant problems at the shop and the business is legally required to address them.
The rating: 1 - Major improvement necessary
This is a fresh result: Family Shopper was inspected on 14 May 2026, so the rating reflects what the inspector found very recently.
Address: 25 Gelli Road, Ton Pentre, CF41 7LY
How it compares in Rhondda Cynon Taf
A 1 is rare: only 26 of 1,876 rated places in Rhondda Cynon Taf score this low, about one in 72. By contrast 66% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 1,239 | 66% | ||
|---|---|---|---|---|
| 4 out of 5 | 407 | 22% | ||
| 3 out of 5 | 179 | 10% | ||
| 2 out of 5 | 25 | 1% | ||
| 1 out of 5 | 26 | 1% | ← Family Shopper | |
| 0 out of 5 | 0 | 0% |
A further 153 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Major improvement necessary
- Cleanliness & condition of the building Generally satisfactory
- How well they manage food safety Major improvement necessary
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Family Shopper the inspector recorded concerns over how food is handled and confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Family Shopper, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Cylch Meithrin Bronllyn Caring Premises | 257 yards away | 5 - Very good | 26 November 2025 |
| Fruit Bowl Retailers - other | 389 yards away | 5 - Very good | 20 September 2023 |
| A Fish Called Rhondda Takeaway/sandwich shop | 391 yards away | 5 - Very good | 26 January 2026 |
| Greggs Retailers - other | 0.3 miles away | 5 - Very good | 8 April 2026 |
| Coronation Constitutional Club Ltd Pub/bar/nightclub | 0.3 miles away | 5 - Very good | 23 November 2023 |
| Gelli Primary School School/college/university | 0.3 miles away | 5 - Very good | 20 November 2025 |
| Initiate Strength & Conditioning Retailers - other | 0.5 miles away | 5 - Very good | 31 August 2023 |
| Greenfield Hotel Pub/bar/nightclub | 0.5 miles away | 5 - Very good | 20 November 2024 |
Questions about Family Shopper
What is Family Shopper's food hygiene rating?
Family Shopper has a food hygiene rating of 1 out of 5 (major improvement necessary), given by Rhondda Cynon Taf Council on 14 May 2026.
Is Family Shopper safe to eat at?
A 1 means the inspector found problems the business is required to fix. The shop is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Family Shopper last inspected?
Family Shopper was last inspected on 14 May 2026, a month ago. Food hygiene inspections are unannounced, and the rating is published by Rhondda Cynon Taf Council rather than by the business.
What did the inspector find at Family Shopper?
The inspector scored three areas. Hygienic food handling was rated "major improvement necessary", the cleanliness and condition of the building "generally satisfactory", and confidence in the management of food safety "major improvement necessary". Lower concern in all three is what earns a high overall rating.
How does Family Shopper compare to other places in Rhondda Cynon Taf?
66% of the 1,876 rated food businesses in Rhondda Cynon Taf hold the top rating of 5, while Family Shopper holds a 1. 26 places in the area share that rating.
Who decides the rating?
Rhondda Cynon Taf Council inspects Family Shopper and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Family Shopper and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 1 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Rhondda Cynon Taf, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Rhondda Cynon Taf
Understanding this rating
More food hygiene ratings near here
Family Shopper is one of 77 rated food businesses in Pentre. See every hygiene rating in Pentre →
Rhondda Cynon Taf inspects and rates 2,029 food businesses across its whole area. See every food hygiene rating in Rhondda Cynon Taf →
The official record is held by the council: http://www.rhondda-cynon-taf.gov.uk/en/business/healthandsafety/foodbusiness-foodsafetyinspections/foodbusiness-foodsafetyinspection.aspx
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →