Thornhill Coffee food hygiene rating
Restaurant/Cafe/Canteen · Oxford City
Thornhill Coffee holds a 1: major improvement is necessary. The inspector found significant problems at the restaurant and the business is legally required to address them.
The rating: 1 - Major improvement necessary
The rating dates from 29 August 2024, 22 months ago. That is getting on for the longest gap councils usually leave, so the score may not reflect how the business is run today.
Address: Thornhill Park And Ride, London Road, Headington, OX3 8DP
How it compares in Oxford City
A 1 is rare: only 12 of 1,382 rated places in Oxford City score this low, about one in 115. By contrast 87% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 1,207 | 87% | ||
|---|---|---|---|---|
| 4 out of 5 | 116 | 8% | ||
| 3 out of 5 | 32 | 2% | ||
| 2 out of 5 | 11 | 1% | ||
| 1 out of 5 | 12 | 1% | ← Thornhill Coffee | |
| 0 out of 5 | 4 | <1% |
A further 151 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Good
- Cleanliness & condition of the building Very good
- How well they manage food safety Major improvement necessary
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Thornhill Coffee the inspector recorded concerns over confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Questions about Thornhill Coffee
What is Thornhill Coffee's food hygiene rating?
Thornhill Coffee has a food hygiene rating of 1 out of 5 (major improvement necessary), given by Oxford City Council on 29 August 2024.
Is Thornhill Coffee safe to eat at?
A 1 means the inspector found problems the business is required to fix. The restaurant is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Thornhill Coffee last inspected?
Thornhill Coffee was last inspected on 29 August 2024, 22 months ago. Food hygiene inspections are unannounced, and the rating is published by Oxford City Council rather than by the business.
What did the inspector find at Thornhill Coffee?
The inspector scored three areas. Hygienic food handling was rated "good", the cleanliness and condition of the building "very good", and confidence in the management of food safety "major improvement necessary". Lower concern in all three is what earns a high overall rating.
How does Thornhill Coffee compare to other places in Oxford City?
87% of the 1,382 rated food businesses in Oxford City hold the top rating of 5, while Thornhill Coffee holds a 1. 12 places in the area share that rating.
Who decides the rating?
Oxford City Council inspects Thornhill Coffee and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Thornhill Coffee and we will email you the morning after its rating changes.
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Is this your business?
A rating of 1 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Oxford City, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Oxford City
Understanding this rating
More food hygiene ratings near here
Thornhill Coffee is one of 60 rated food businesses in Headington. See every hygiene rating in Headington →
Oxford City inspects and rates 1,533 food businesses across its whole area. See every food hygiene rating in Oxford City →
The official record is held by the council: http://www.oxford.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →