Gelato Pizza food hygiene rating
Takeaway/sandwich shop · Shropshire
Gelato Pizza holds a 1: major improvement is necessary. The inspector found significant problems at the takeaway and the business is legally required to address them.
The rating: 1 - Major improvement necessary
The rating dates from 9 September 2025, 10 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: Bridgewater Building Bridgewater Street, Whitchurch, SY13 1QJ
How it compares in Shropshire
A 1 is rare: only 9 of 2,862 rated places in Shropshire score this low, about one in 318. By contrast 88% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 2,513 | 88% | ||
|---|---|---|---|---|
| 4 out of 5 | 222 | 8% | ||
| 3 out of 5 | 86 | 3% | ||
| 2 out of 5 | 30 | 1% | ||
| 1 out of 5 | 9 | <1% | ← Gelato Pizza | |
| 0 out of 5 | 2 | <1% |
A further 249 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Improvement necessary
- Cleanliness & condition of the building Improvement necessary
- How well they manage food safety Major improvement necessary
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Gelato Pizza the inspector recorded concerns over how food is handled, the condition of the premises and confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Gelato Pizza, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Spice Heaven Indian Ltd Restaurant/Cafe/Canteen | 189 yards away | 5 - Very good | 11 February 2026 |
| Springcare (Weston) Limited Caring Premises | 212 yards away | 5 - Very good | 14 January 2025 |
| Eleven Restaurant/Cafe/Canteen | 264 yards away | 5 - Very good | 21 August 2025 |
| Wan Loy Takeaway/sandwich shop | 267 yards away | 5 - Very good | 30 June 2025 |
| Chesters Fish And Chips Takeaway/sandwich shop | 289 yards away | 5 - Very good | 13 November 2025 |
| Home Bargains Retailers - other | 289 yards away | 5 - Very good | 10 March 2016 |
| New Golden Chef Takeaway/sandwich shop | 289 yards away | 5 - Very good | 30 March 2026 |
| Swallow Chinese Restaurant Restaurant/Cafe/Canteen | 293 yards away | 5 - Very good | 22 October 2025 |
Questions about Gelato Pizza
What is Gelato Pizza's food hygiene rating?
Gelato Pizza has a food hygiene rating of 1 out of 5 (major improvement necessary), given by Shropshire Council on 9 September 2025.
Is Gelato Pizza safe to eat at?
A 1 means the inspector found problems the business is required to fix. The takeaway is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Gelato Pizza last inspected?
Gelato Pizza was last inspected on 9 September 2025, 10 months ago. Food hygiene inspections are unannounced, and the rating is published by Shropshire Council rather than by the business.
What did the inspector find at Gelato Pizza?
The inspector scored three areas. Hygienic food handling was rated "improvement necessary", the cleanliness and condition of the building "improvement necessary", and confidence in the management of food safety "major improvement necessary". Lower concern in all three is what earns a high overall rating.
How does Gelato Pizza compare to other places in Shropshire?
88% of the 2,862 rated food businesses in Shropshire hold the top rating of 5, while Gelato Pizza holds a 1. 9 places in the area share that rating.
Who decides the rating?
Shropshire Council inspects Gelato Pizza and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Gelato Pizza and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 1 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Shropshire, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Shropshire
Understanding this rating
More food hygiene ratings near here
Gelato Pizza is one of 116 rated food businesses in Whitchurch. See every hygiene rating in Whitchurch →
Shropshire inspects and rates 3,111 food businesses across its whole area. See every food hygiene rating in Shropshire →
The official record is held by the council: http://www.shropshire.gov.uk/foodhygienescheme
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →