Golden Phoenix food hygiene rating
Takeaway/sandwich shop · Wirral
Golden Phoenix holds a 1: major improvement is necessary. The inspector found significant problems at the takeaway and the business is legally required to address them.
The rating: 1 - Major improvement necessary
This is a fresh result: Golden Phoenix was inspected on 2 August 2026, so the rating reflects what the inspector found very recently.
Only 3% of rated food businesses in Wirral score 0 to 2 like this, so a low rating here is the exception, not the norm. See all Wirral ratings →
Address: 125 Royden Road, Upton, CH49 4LX
How this rating has changed
Golden Phoenix has gone backwards: it held a 3 before its inspection on 2 August 2026, and now holds a 1. A rating of 1 means the inspector found problems the business is required to fix.
| Inspected | Rating | Change |
|---|---|---|
| 2 August 2026 | 3 1 | Worse |
The FSA publishes only a business's current rating. This history is our own record of what it has scored since we began watching.
How it compares in Wirral
A 1 is rare: only 25 of 2,224 rated places in Wirral score this low, about one in 89. By contrast 73% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 1,615 | 73% | ||
|---|---|---|---|---|
| 4 out of 5 | 360 | 16% | ||
| 3 out of 5 | 178 | 8% | ||
| 2 out of 5 | 42 | 2% | ||
| 1 out of 5 | 25 | 1% | ← Golden Phoenix | |
| 0 out of 5 | 4 | <1% |
A further 115 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Major improvement necessary
- Cleanliness & condition of the building Generally satisfactory
- How well they manage food safety Major improvement necessary
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Golden Phoenix the inspector recorded concerns over how food is handled and confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Golden Phoenix, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Co-Op Late Shop Retailers - supermarkets/hypermarkets | 367 yards away | 5 - Very good | 19 March 2021 |
| Bargain Beers Retailers - other | 374 yards away | 5 - Very good | 8 June 2024 |
| Charlottes Kitchen Restaurant/Cafe/Canteen | 405 yards away | 5 - Very good | 27 August 2025 |
| Busy Bees at Wirral Moreton Caring Premises | 0.4 miles away | 5 - Very good | 3 December 2025 |
| Domino's Pizza Takeaway/sandwich shop | 0.5 miles away | 5 - Very good | 3 October 2024 |
| Eagle & Crown Pub/bar/nightclub | 0.6 miles away | 5 - Very good | 17 July 2023 |
| Christ Church C E Primary School School/college/university | 0.6 miles away | 5 - Very good | 4 December 2025 |
| Dhuma Other catering premises | 0.8 miles away | 5 - Very good | 29 November 2025 |
Questions about Golden Phoenix
What is Golden Phoenix's food hygiene rating?
Golden Phoenix has a food hygiene rating of 1 out of 5 (major improvement necessary), given by Wirral Council on 2 August 2026.
Is Golden Phoenix safe to eat at?
A 1 means the inspector found problems the business is required to fix. The takeaway is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Golden Phoenix last inspected?
Golden Phoenix was last inspected on 2 August 2026, a month ago. Food hygiene inspections are unannounced, and the rating is published by Wirral Council rather than by the business.
What did the inspector find at Golden Phoenix?
The inspector scored three areas. Hygienic food handling was rated "major improvement necessary", the cleanliness and condition of the building "generally satisfactory", and confidence in the management of food safety "major improvement necessary". Lower concern in all three is what earns a high overall rating.
How does Golden Phoenix compare to other places in Wirral?
73% of the 2,224 rated food businesses in Wirral hold the top rating of 5, while Golden Phoenix holds a 1. 25 places in the area share that rating.
Who decides the rating?
Wirral Council inspects Golden Phoenix and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Golden Phoenix and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 1 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Wirral, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Wirral
Understanding this rating
More food hygiene ratings near here
Golden Phoenix is one of 67 rated food businesses in Upton. See every hygiene rating in Upton →
Wirral inspects and rates 2,339 food businesses across its whole area. See every food hygiene rating in Wirral →
The official record is held by the council: http://www.wirral.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →