Hilltop House food hygiene rating
Other catering premises · Gloucester City
Hilltop House holds a 1: major improvement is necessary. The inspector found significant problems at the business and the business is legally required to address them.
The rating: 1 - Major improvement necessary
The rating dates from 25 March 2025, 15 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: 157 Southgate Street, Gloucester, GL1 1XE
How it compares in Gloucester City
A 1 is rare: only 7 of 1,018 rated places in Gloucester City score this low, about one in 145. By contrast 82% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 833 | 82% | ||
|---|---|---|---|---|
| 4 out of 5 | 127 | 12% | ||
| 3 out of 5 | 39 | 4% | ||
| 2 out of 5 | 10 | 1% | ||
| 1 out of 5 | 7 | 1% | ← Hilltop House | |
| 0 out of 5 | 2 | <1% |
A further 47 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Good
- Cleanliness & condition of the building Major improvement necessary
- How well they manage food safety Good
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Hilltop House the inspector recorded concerns over the condition of the premises. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Hilltop House, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Baker Street Pub/bar/nightclub | 48 yards away | 5 - Very good | 29 January 2026 |
| Anatolian Palace Other catering premises | 192 yards away | 5 - Very good | 9 December 2025 |
| Bakers + Baristas Other catering premises | 192 yards away | 5 - Very good | 11 June 2026 |
| Banchina Italian Other catering premises | 192 yards away | 5 - Very good | 20 May 2026 |
| Bake & Brew Cheltenham Ltd Restaurant/Cafe/Canteen | 215 yards away | 5 - Very good | 8 January 2025 |
| Aldi Retailers - supermarkets/hypermarkets | 253 yards away | 5 - Very good | 20 November 2024 |
| Bennetts Dog House Limited Restaurant/Cafe/Canteen | 298 yards away | 5 - Very good | 29 July 2025 |
| Caffe Corretto Restaurant/Cafe/Canteen | 308 yards away | 5 - Very good | 13 March 2026 |
Questions about Hilltop House
What is Hilltop House's food hygiene rating?
Hilltop House has a food hygiene rating of 1 out of 5 (major improvement necessary), given by Gloucester City Council on 25 March 2025.
Is Hilltop House safe to eat at?
A 1 means the inspector found problems the business is required to fix. The business is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Hilltop House last inspected?
Hilltop House was last inspected on 25 March 2025, 15 months ago. Food hygiene inspections are unannounced, and the rating is published by Gloucester City Council rather than by the business.
What did the inspector find at Hilltop House?
The inspector scored three areas. Hygienic food handling was rated "good", the cleanliness and condition of the building "major improvement necessary", and confidence in the management of food safety "good". Lower concern in all three is what earns a high overall rating.
How does Hilltop House compare to other places in Gloucester City?
82% of the 1,018 rated food businesses in Gloucester City hold the top rating of 5, while Hilltop House holds a 1. 7 places in the area share that rating.
Who decides the rating?
Gloucester City Council inspects Hilltop House and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Hilltop House and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 1 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Gloucester City, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Gloucester City
Understanding this rating
More food hygiene ratings near here
Gloucester City inspects and rates 1,065 food businesses across its whole area. See every food hygiene rating in Gloucester City →
The official record is held by the council: http://www.gloucester.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →