Putlands Family Coffee Shop food hygiene rating
Restaurant/Cafe/Canteen · Tunbridge Wells
Putlands Family Coffee Shop holds a 2, which means some improvement is necessary. The inspector found problems at the restaurant that the business is required to fix.
The rating: 2 - Some improvement necessary
The rating dates from 10 March 2025, 16 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: Putlands Sports And Leisure Centre, Mascalls Court Road, Paddock Wood, TN12 6NZ
How it compares in Tunbridge Wells
A 2 is rare: only 9 of 1,038 rated places in Tunbridge Wells score this low, about one in 115. By contrast 83% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 860 | 83% | ||
|---|---|---|---|---|
| 4 out of 5 | 114 | 11% | ||
| 3 out of 5 | 46 | 4% | ||
| 2 out of 5 | 9 | 1% | ← Putlands Family Coffee Shop | |
| 1 out of 5 | 9 | 1% | ||
| 0 out of 5 | 0 | 0% |
A further 45 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Good
- Cleanliness & condition of the building Improvement necessary
- How well they manage food safety Generally satisfactory
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Putlands Family Coffee Shop the inspector recorded concerns over the condition of the premises. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Putlands Family Coffee Shop, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Premier Sports Coach Solutions Other catering premises | at this address | 5 - Very good | 2 April 2024 |
| Impact Food Group At Mascalls Academy School/college/university | 0.3 miles away | 4 - Good | 6 November 2025 |
| Scalliwags Pre School Caring Premises | 0.3 miles away | 5 - Very good | 17 September 2025 |
| Saint Andrews Anglian And Methodist Church Restaurant/Cafe/Canteen | 0.3 miles away | 5 - Very good | 1 February 2022 |
| St Andrews Coffee Shop Restaurant/Cafe/Canteen | 0.3 miles away | 5 - Very good | 21 September 2011 |
| The Fair Trade Shop Retailers - other | 0.3 miles away | 5 - Very good | 19 January 2004 |
| The Snack Shack Takeaway/sandwich shop | 0.4 miles away | 5 - Very good | 8 January 2026 |
| Impact Food Group At Paddock Wood Primary Academy School/college/university | 0.4 miles away | 5 - Very good | 8 June 2026 |
Questions about Putlands Family Coffee Shop
What is Putlands Family Coffee Shop's food hygiene rating?
Putlands Family Coffee Shop has a food hygiene rating of 2 out of 5 (some improvement necessary), given by Tunbridge Wells Council on 10 March 2025.
Is Putlands Family Coffee Shop safe to eat at?
A 2 means the inspector found problems the business is required to fix. The restaurant is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Putlands Family Coffee Shop last inspected?
Putlands Family Coffee Shop was last inspected on 10 March 2025, 16 months ago. Food hygiene inspections are unannounced, and the rating is published by Tunbridge Wells Council rather than by the business.
What did the inspector find at Putlands Family Coffee Shop?
The inspector scored three areas. Hygienic food handling was rated "good", the cleanliness and condition of the building "improvement necessary", and confidence in the management of food safety "generally satisfactory". Lower concern in all three is what earns a high overall rating.
How does Putlands Family Coffee Shop compare to other places in Tunbridge Wells?
83% of the 1,038 rated food businesses in Tunbridge Wells hold the top rating of 5, while Putlands Family Coffee Shop holds a 2. 9 places in the area share that rating.
Who decides the rating?
Tunbridge Wells Council inspects Putlands Family Coffee Shop and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Putlands Family Coffee Shop and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 2 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Tunbridge Wells, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Tunbridge Wells
Understanding this rating
More food hygiene ratings near here
Putlands Family Coffee Shop is one of 79 rated food businesses in Tonbridge. See every hygiene rating in Tonbridge →
Tunbridge Wells inspects and rates 1,083 food businesses across its whole area. See every food hygiene rating in Tunbridge Wells →
The official record is held by the council: http://www.tunbridgewells.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →