Nisa Local food hygiene rating
Retailers - other · Reigate and Banstead
Nisa Local holds a 0, the lowest food hygiene rating possible, meaning urgent improvement is necessary. The inspector found serious problems at the shop requiring immediate action.
The rating: 0 - Urgent improvement necessary
The rating dates from 6 February 2025, 17 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: 158 - 162 Brookfield Drive, Horley, Surrey, RH6 9TA
How it compares in Reigate and Banstead
A 0 is rare: only 2 of 912 rated places in Reigate and Banstead score this low, about one in 456. By contrast 73% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 662 | 73% | ||
|---|---|---|---|---|
| 4 out of 5 | 136 | 15% | ||
| 3 out of 5 | 73 | 8% | ||
| 2 out of 5 | 22 | 2% | ||
| 1 out of 5 | 17 | 2% | ||
| 0 out of 5 | 2 | <1% | ← Nisa Local |
A further 182 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Major improvement necessary
- Cleanliness & condition of the building Improvement necessary
- How well they manage food safety Major improvement necessary
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Nisa Local the inspector recorded concerns over how food is handled, the condition of the premises and confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Nisa Local, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Chalk Hills Bakery Manufacturers/packers | 0.4 miles away | 5 - Very good | 5 July 2024 |
| Bargain Booze At Balcombe Road Post Office Retailers - other | 0.6 miles away | 5 - Very good | 24 October 2025 |
| Airport Local Retailers - other | 0.7 miles away | 5 - Very good | 18 June 2024 |
| Albert Road Sports And Social Club Pub/bar/nightclub | 0.8 miles away | 5 - Very good | 5 February 2018 |
| Horley Community Centre Restaurant/Cafe/Canteen | 0.8 miles away | 5 - Very good | 5 July 2024 |
| Blacks Burgers Featuring Hewies Restaurant/Cafe/Canteen | 0.8 miles away | 5 - Very good | 20 August 2025 |
| Horley & District Constitutional Club Pub/bar/nightclub | 0.8 miles away | 5 - Very good | 8 May 2021 |
| Domino's Pizza Takeaway/sandwich shop | 0.8 miles away | 5 - Very good | 19 August 2024 |
Questions about Nisa Local
What is Nisa Local's food hygiene rating?
Nisa Local has a food hygiene rating of 0 out of 5 (urgent improvement necessary), given by Reigate and Banstead Council on 6 February 2025.
Is Nisa Local safe to eat at?
A 0 means urgent improvement is necessary: the inspector found serious problems. The shop may still be trading, because a rating is not a closure order, but this is the lowest score the scheme gives.
When was Nisa Local last inspected?
Nisa Local was last inspected on 6 February 2025, 17 months ago. Food hygiene inspections are unannounced, and the rating is published by Reigate and Banstead Council rather than by the business.
What did the inspector find at Nisa Local?
The inspector scored three areas. Hygienic food handling was rated "major improvement necessary", the cleanliness and condition of the building "improvement necessary", and confidence in the management of food safety "major improvement necessary". Lower concern in all three is what earns a high overall rating.
How does Nisa Local compare to other places in Reigate and Banstead?
73% of the 912 rated food businesses in Reigate and Banstead hold the top rating of 5, while Nisa Local holds a 0. 2 places in the area share that rating.
Who decides the rating?
Reigate and Banstead Council inspects Nisa Local and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Nisa Local and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 0 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Reigate and Banstead, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Reigate and Banstead
Understanding this rating
More food hygiene ratings near here
Nisa Local is one of 135 rated food businesses in Horley. See every hygiene rating in Horley →
Reigate and Banstead inspects and rates 1,094 food businesses across its whole area. See every food hygiene rating in Reigate and Banstead →
The official record is held by the council: http://www.reigate-banstead.gov.uk/
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →