Heritage Refreshments food hygiene rating
Restaurant/Cafe/Canteen · Lewes
Heritage Refreshments holds a 2, which means some improvement is necessary. The inspector found problems at the restaurant that the business is required to fix.
The rating: 2 - Some improvement necessary
The rating dates from 12 February 2025, 16 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: Cafe Adjacent To Unit 17 Cradle Hill Industrial Estate Cradle Hill Road, Seaford, BN25 3JE
How it compares in Lewes
A 2 is rare: only 4 of 869 rated places in Lewes score this low, about one in 217. By contrast 85% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 741 | 85% | ||
|---|---|---|---|---|
| 4 out of 5 | 88 | 10% | ||
| 3 out of 5 | 24 | 3% | ||
| 2 out of 5 | 4 | <1% | ← Heritage Refreshments | |
| 1 out of 5 | 11 | 1% | ||
| 0 out of 5 | 1 | <1% |
A further 91 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Generally satisfactory
- Cleanliness & condition of the building Improvement necessary
- How well they manage food safety Generally satisfactory
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Heritage Refreshments the inspector recorded concerns over the condition of the premises. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Heritage Refreshments, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Dreami Delights Sussex Mobile caterer | 279 yards away | 5 - Very good | 7 July 2025 |
| Marion's Cafe Restaurant/Cafe/Canteen | 0.4 miles away | 5 - Very good | 9 October 2025 |
| Seahaven Storehouse Retailers - other | 0.4 miles away | 5 - Very good | 26 February 2026 |
| Lexden Fish and Chips Takeaway/sandwich shop | 0.5 miles away | 5 - Very good | 18 May 2026 |
| Candy Box Retailers - other | 0.5 miles away | 5 - Very good | 27 February 2025 |
| Abundant Grace Nursing Home Caring Premises | 0.5 miles away | 5 - Very good | 11 February 2026 |
| Seaford Golf Club Restaurant/Cafe/Canteen | 0.6 miles away | 5 - Very good | 25 February 2026 |
| Bowden House School School/college/university | 0.7 miles away | 5 - Very good | 25 February 2026 |
Questions about Heritage Refreshments
What is Heritage Refreshments's food hygiene rating?
Heritage Refreshments has a food hygiene rating of 2 out of 5 (some improvement necessary), given by Lewes Council on 12 February 2025.
Is Heritage Refreshments safe to eat at?
A 2 means the inspector found problems the business is required to fix. The restaurant is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Heritage Refreshments last inspected?
Heritage Refreshments was last inspected on 12 February 2025, 16 months ago. Food hygiene inspections are unannounced, and the rating is published by Lewes Council rather than by the business.
What did the inspector find at Heritage Refreshments?
The inspector scored three areas. Hygienic food handling was rated "generally satisfactory", the cleanliness and condition of the building "improvement necessary", and confidence in the management of food safety "generally satisfactory". Lower concern in all three is what earns a high overall rating.
How does Heritage Refreshments compare to other places in Lewes?
85% of the 869 rated food businesses in Lewes hold the top rating of 5, while Heritage Refreshments holds a 2. 4 places in the area share that rating.
Who decides the rating?
Lewes Council inspects Heritage Refreshments and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Heritage Refreshments and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 2 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Lewes, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Lewes
Understanding this rating
More food hygiene ratings near here
Heritage Refreshments is one of 148 rated food businesses in Seaford. See every hygiene rating in Seaford →
Lewes inspects and rates 960 food businesses across its whole area. See every food hygiene rating in Lewes →
The official record is held by the council: http://www.lewes-eastbourne.gov.uk/
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →