Central Convenience food hygiene rating
Retailers - supermarkets/hypermarkets · Torbay
Central Convenience holds a 1: major improvement is necessary. The inspector found significant problems at the supermarket and the business is legally required to address them.
The rating: 1 - Major improvement necessary
The rating dates from 27 March 2025, 15 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: 31 St Michaels Road Roundham With Hyde Paignton Torbay, TQ4 5LP
How it compares in Torbay
A 1 is rare: only 31 of 1,160 rated places in Torbay score this low, about one in 37. By contrast 80% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 933 | 80% | ||
|---|---|---|---|---|
| 4 out of 5 | 144 | 12% | ||
| 3 out of 5 | 39 | 3% | ||
| 2 out of 5 | 11 | 1% | ||
| 1 out of 5 | 31 | 3% | ← Central Convenience | |
| 0 out of 5 | 2 | <1% |
A further 361 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Good
- Cleanliness & condition of the building Improvement necessary
- How well they manage food safety Major improvement necessary
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Central Convenience the inspector recorded concerns over the condition of the premises and confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Central Convenience, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Amber House Hotel/bed & breakfast/guest house | 0.3 miles away | 5 - Very good | 16 September 2024 |
| Beecroft Lodge Hotel/bed & breakfast/guest house | 0.3 miles away | 5 - Very good | 25 June 2014 |
| Earlston House Hotel Hotel/bed & breakfast/guest house | 0.3 miles away | 5 - Very good | 12 May 2026 |
| CentrePeace Other catering premises | 0.3 miles away | 5 - Very good | 15 January 2026 |
| Braeside@Sunflowers Caring Premises | 0.3 miles away | 5 - Very good | 7 January 2026 |
| Belle Vue Nursing Home Caring Premises | 0.4 miles away | 5 - Very good | 9 February 2026 |
| Apples N Pears Retailers - other | 0.4 miles away | 5 - Very good | 24 September 2024 |
| Cafe du Palais Restaurant/Cafe/Canteen | 0.4 miles away | 5 - Very good | 11 December 2025 |
Questions about Central Convenience
What is Central Convenience's food hygiene rating?
Central Convenience has a food hygiene rating of 1 out of 5 (major improvement necessary), given by Torbay Council on 27 March 2025.
Is Central Convenience safe to eat at?
A 1 means the inspector found problems the business is required to fix. The supermarket is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Central Convenience last inspected?
Central Convenience was last inspected on 27 March 2025, 15 months ago. Food hygiene inspections are unannounced, and the rating is published by Torbay Council rather than by the business.
What did the inspector find at Central Convenience?
The inspector scored three areas. Hygienic food handling was rated "good", the cleanliness and condition of the building "improvement necessary", and confidence in the management of food safety "major improvement necessary". Lower concern in all three is what earns a high overall rating.
How does Central Convenience compare to other places in Torbay?
80% of the 1,160 rated food businesses in Torbay hold the top rating of 5, while Central Convenience holds a 1. 31 places in the area share that rating.
Who decides the rating?
Torbay Council inspects Central Convenience and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Central Convenience and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 1 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Torbay, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Torbay
Understanding this rating
More food hygiene ratings near here
Torbay inspects and rates 1,521 food businesses across its whole area. See every food hygiene rating in Torbay →
The official record is held by the council: http://www.torbay.gov.uk/
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →