Shell - Park & Shop food hygiene rating
Retailers - other · Newham
Shell - Park & Shop holds a 1: major improvement is necessary. The inspector found significant problems at the shop and the business is legally required to address them.
The rating: 1 - Major improvement necessary
The rating dates from 24 July 2025, 11 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: Silvertown Service Station, 279 - 289 North Woolwich Road, Silvertown, E16 2BB
How it compares in Newham
A 1 is rare: only 217 of 2,436 rated places in Newham score this low, about one in 11. By contrast 49% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 1,193 | 49% | ||
|---|---|---|---|---|
| 4 out of 5 | 510 | 21% | ||
| 3 out of 5 | 383 | 16% | ||
| 2 out of 5 | 100 | 4% | ||
| 1 out of 5 | 217 | 9% | ← Shell - Park & Shop | |
| 0 out of 5 | 33 | 1% |
A further 231 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Good
- Cleanliness & condition of the building Generally satisfactory
- How well they manage food safety Major improvement necessary
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Shell - Park & Shop the inspector recorded concerns over confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Shell - Park & Shop, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Al Dente Canary Wharf Other catering premises | 0.4 miles away | 5 - Very good | 6 December 2025 |
| 8 Slices Pizzeria Restaurant/Cafe/Canteen | 0.4 miles away | 5 - Very good | 22 May 2024 |
| Aloft Hotel London Excel Hotel/bed & breakfast/guest house | 0.6 miles away | 5 - Very good | 8 April 2024 |
| Anchor & Hope Pub/bar/nightclub | 0.6 miles away | 5 - Very good | 23 July 2024 |
| Aldi Retailers - supermarkets/hypermarkets | 0.9 miles away | 5 - Very good | 13 February 2024 |
| Afrikana Restaurant/Cafe/Canteen | 0.9 miles away | 5 - Very good | 23 February 2026 |
| Ades Ltd ( Ades Cash & Carry) Retailers - other | 1.0 miles away | 5 - Very good | 13 May 2022 |
| All Bar One Restaurant/Cafe/Canteen | 1.0 miles away | 5 - Very good | 16 March 2026 |
Questions about Shell - Park & Shop
What is Shell - Park & Shop's food hygiene rating?
Shell - Park & Shop has a food hygiene rating of 1 out of 5 (major improvement necessary), given by Newham Council on 24 July 2025.
Is Shell - Park & Shop safe to eat at?
A 1 means the inspector found problems the business is required to fix. The shop is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Shell - Park & Shop last inspected?
Shell - Park & Shop was last inspected on 24 July 2025, 11 months ago. Food hygiene inspections are unannounced, and the rating is published by Newham Council rather than by the business.
What did the inspector find at Shell - Park & Shop?
The inspector scored three areas. Hygienic food handling was rated "good", the cleanliness and condition of the building "generally satisfactory", and confidence in the management of food safety "major improvement necessary". Lower concern in all three is what earns a high overall rating.
How does Shell - Park & Shop compare to other places in Newham?
49% of the 2,436 rated food businesses in Newham hold the top rating of 5, while Shell - Park & Shop holds a 1. 217 places in the area share that rating.
Who decides the rating?
Newham Council inspects Shell - Park & Shop and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Shell - Park & Shop and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 1 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Newham, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Newham
Understanding this rating
More food hygiene ratings near here
Shell - Park & Shop is one of 74 rated food businesses in Silvertown. See every hygiene rating in Silvertown →
Newham inspects and rates 2,667 food businesses across its whole area. See every food hygiene rating in Newham →
The official record is held by the council: https://www.newham.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →