Phoenix the Village Shop Limited food hygiene rating
Retailers - other · West Berkshire
Phoenix the Village Shop Limited holds a 1: major improvement is necessary. The inspector found significant problems at the shop and the business is legally required to address them.
The rating: 1 - Major improvement necessary
The rating dates from 21 April 2026, 2 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: The Village Shop Bath Road, Woolhampton, Reading, RG7 5RT
How it compares in West Berkshire
A 1 is rare: only 6 of 1,090 rated places in West Berkshire score this low, about one in 182. By contrast 86% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 932 | 86% | ||
|---|---|---|---|---|
| 4 out of 5 | 93 | 9% | ||
| 3 out of 5 | 46 | 4% | ||
| 2 out of 5 | 12 | 1% | ||
| 1 out of 5 | 6 | 1% | ← Phoenix the Village Shop Limited | |
| 0 out of 5 | 1 | <1% |
A further 163 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Good
- Cleanliness & condition of the building Generally satisfactory
- How well they manage food safety Major improvement necessary
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Phoenix the Village Shop Limited the inspector recorded concerns over confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Phoenix the Village Shop Limited, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| The Rowbarge Pub/bar/nightclub | 388 yards away | 5 - Very good | 23 April 2025 |
| Rontec Thatcham Service Station Retailers - other | 411 yards away | 5 - Very good | 10 December 2025 |
| Camp Beaumont at Elstree School Caring Premises | 0.5 miles away | 5 - Very good | 12 March 2025 |
| Holroyd Howe at Elstree School School/college/university | 0.5 miles away | 5 - Very good | 13 January 2026 |
| A4 Snackbar Mobile caterer | 0.8 miles away | 5 - Very good | 27 November 2024 |
Questions about Phoenix the Village Shop Limited
What is Phoenix the Village Shop Limited's food hygiene rating?
Phoenix the Village Shop Limited has a food hygiene rating of 1 out of 5 (major improvement necessary), given by West Berkshire Council on 21 April 2026.
Is Phoenix the Village Shop Limited safe to eat at?
A 1 means the inspector found problems the business is required to fix. The shop is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Phoenix the Village Shop Limited last inspected?
Phoenix the Village Shop Limited was last inspected on 21 April 2026, 2 months ago. Food hygiene inspections are unannounced, and the rating is published by West Berkshire Council rather than by the business.
What did the inspector find at Phoenix the Village Shop Limited?
The inspector scored three areas. Hygienic food handling was rated "good", the cleanliness and condition of the building "generally satisfactory", and confidence in the management of food safety "major improvement necessary". Lower concern in all three is what earns a high overall rating.
How does Phoenix the Village Shop Limited compare to other places in West Berkshire?
86% of the 1,090 rated food businesses in West Berkshire hold the top rating of 5, while Phoenix the Village Shop Limited holds a 1. 6 places in the area share that rating.
Who decides the rating?
West Berkshire Council inspects Phoenix the Village Shop Limited and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Phoenix the Village Shop Limited and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 1 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at West Berkshire, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: West Berkshire
Understanding this rating
More food hygiene ratings near here
West Berkshire inspects and rates 1,253 food businesses across its whole area. See every food hygiene rating in West Berkshire →
The official record is held by the council: http://www.westberks.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →