Highercall store limited food hygiene rating
Retailers - supermarkets/hypermarkets · Telford and Wrekin Council
Highercall store limited holds a 1: major improvement is necessary. The inspector found significant problems at the supermarket and the business is legally required to address them.
The rating: 1 - Major improvement necessary
The rating dates from 20 March 2026, 3 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: High Ercall Store Shop Lane, High Ercall, Telford, TF6 6AG
How it compares in Telford and Wrekin Council
A 1 is rare: only 28 of 1,334 rated places in Telford and Wrekin Council score this low, about one in 48. By contrast 85% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 1,137 | 85% | ||
|---|---|---|---|---|
| 4 out of 5 | 133 | 10% | ||
| 3 out of 5 | 26 | 2% | ||
| 2 out of 5 | 9 | 1% | ||
| 1 out of 5 | 28 | 2% | ← Highercall store limited | |
| 0 out of 5 | 1 | <1% |
A further 132 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Major improvement necessary
- Cleanliness & condition of the building Generally satisfactory
- How well they manage food safety Generally satisfactory
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Highercall store limited the inspector recorded concerns over how food is handled. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Highercall store limited, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Hazels Farm Childcare @ High Ercall Primary School Caring Premises | 251 yards away | 5 - Very good | 15 October 2025 |
| High Ercall Cp School School/college/university | 251 yards away | 5 - Very good | 7 May 2025 |
| High Ercall Primary School - Breakfast Club School/college/university | 251 yards away | 5 - Very good | 19 June 2024 |
Questions about Highercall store limited
What is Highercall store limited's food hygiene rating?
Highercall store limited has a food hygiene rating of 1 out of 5 (major improvement necessary), given by Telford and Wrekin Council Council on 20 March 2026.
Is Highercall store limited safe to eat at?
A 1 means the inspector found problems the business is required to fix. The supermarket is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Highercall store limited last inspected?
Highercall store limited was last inspected on 20 March 2026, 3 months ago. Food hygiene inspections are unannounced, and the rating is published by Telford and Wrekin Council Council rather than by the business.
What did the inspector find at Highercall store limited?
The inspector scored three areas. Hygienic food handling was rated "major improvement necessary", the cleanliness and condition of the building "generally satisfactory", and confidence in the management of food safety "generally satisfactory". Lower concern in all three is what earns a high overall rating.
How does Highercall store limited compare to other places in Telford and Wrekin Council?
85% of the 1,334 rated food businesses in Telford and Wrekin Council hold the top rating of 5, while Highercall store limited holds a 1. 28 places in the area share that rating.
Who decides the rating?
Telford and Wrekin Council Council inspects Highercall store limited and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Highercall store limited and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 1 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Telford and Wrekin Council, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Telford and Wrekin Council
Understanding this rating
More food hygiene ratings near here
Highercall store limited is one of 1,034 rated food businesses in Telford. See every hygiene rating in Telford →
Telford and Wrekin Council inspects and rates 1,466 food businesses across its whole area. See every food hygiene rating in Telford and Wrekin Council →
The official record is held by the council: http://www.telford.gov.uk/
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →