Cakes & Cream food hygiene rating
Restaurant/Cafe/Canteen · Newport
Cakes & Cream holds a 2, which means some improvement is necessary. The inspector found problems at the restaurant that the business is required to fix.
The rating: 2 - Some improvement necessary
This is a fresh result: Cakes & Cream was inspected on 9 June 2026, so the rating reflects what the inspector found very recently.
Address: Chartist Tower, 6 Upper Dock Street, Newport, NP20 1DX
How this rating has changed
Cakes & Cream was re-inspected on 9 June 2026 and held its rating of 2.
| Inspected | Rating | Change |
|---|---|---|
| 9 June 2026 | AwaitingInspection 2 | Held |
The FSA publishes only a business's current rating. This history is our own record of what it has scored since we began watching.
How it compares in Newport
A 2 is rare: only 11 of 1,157 rated places in Newport score this low, about one in 105. By contrast 78% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 905 | 78% | ||
|---|---|---|---|---|
| 4 out of 5 | 172 | 15% | ||
| 3 out of 5 | 57 | 5% | ||
| 2 out of 5 | 11 | 1% | ← Cakes & Cream | |
| 1 out of 5 | 10 | 1% | ||
| 0 out of 5 | 2 | <1% |
A further 197 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Improvement necessary
- Cleanliness & condition of the building Very good
- How well they manage food safety Generally satisfactory
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Cakes & Cream the inspector recorded concerns over how food is handled. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Questions about Cakes & Cream
What is Cakes & Cream's food hygiene rating?
Cakes & Cream has a food hygiene rating of 2 out of 5 (some improvement necessary), given by Newport Council on 9 June 2026.
Is Cakes & Cream safe to eat at?
A 2 means the inspector found problems the business is required to fix. The restaurant is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Cakes & Cream last inspected?
Cakes & Cream was last inspected on 9 June 2026, a month ago. Food hygiene inspections are unannounced, and the rating is published by Newport Council rather than by the business.
What did the inspector find at Cakes & Cream?
The inspector scored three areas. Hygienic food handling was rated "improvement necessary", the cleanliness and condition of the building "very good", and confidence in the management of food safety "generally satisfactory". Lower concern in all three is what earns a high overall rating.
How does Cakes & Cream compare to other places in Newport?
78% of the 1,157 rated food businesses in Newport hold the top rating of 5, while Cakes & Cream holds a 2. 11 places in the area share that rating.
Who decides the rating?
Newport Council inspects Cakes & Cream and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Cakes & Cream and we will email you the morning after its rating changes.
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Is this your business?
A rating of 2 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Newport, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Newport
Understanding this rating
More food hygiene ratings near here
Cakes & Cream is one of 833 rated food businesses in South Wales. See every hygiene rating in South Wales →
Newport inspects and rates 1,354 food businesses across its whole area. See every food hygiene rating in Newport →
The official record is held by the council: http://www.newport.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →