Helping Heros Cardiff Ltd food hygiene rating
Restaurant/Cafe/Canteen · Cardiff
Helping Heros Cardiff Ltd holds a 2, which means some improvement is necessary. The inspector found problems at the restaurant that the business is required to fix.
The rating: 2 - Some improvement necessary
This is a fresh result: Helping Heros Cardiff Ltd was inspected on 31 July 2026, so the rating reflects what the inspector found very recently.
Only 4% of rated food businesses in Cardiff score 0 to 2 like this, so a low rating here is the exception, not the norm. See all Cardiff ratings →
Address: 143 Clifton Street, Adamsdown, Cardiff, CF24 1LZ
How this rating has changed
Helping Heros Cardiff Ltd has gone backwards: it held a 5 before its inspection on 31 July 2026, and now holds a 2. A rating of 2 means the inspector found problems the business is required to fix.
| Inspected | Rating | Change |
|---|---|---|
| 31 July 2026 | 5 2 | Worse |
The FSA publishes only a business's current rating. This history is our own record of what it has scored since we began watching.
How it compares in Cardiff
A 2 is rare: only 56 of 3,033 rated places in Cardiff score this low, about one in 54. By contrast 70% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 2,112 | 70% | ||
|---|---|---|---|---|
| 4 out of 5 | 560 | 18% | ||
| 3 out of 5 | 242 | 8% | ||
| 2 out of 5 | 56 | 2% | ← Helping Heros Cardiff Ltd | |
| 1 out of 5 | 53 | 2% | ||
| 0 out of 5 | 10 | <1% |
A further 443 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Improvement necessary
- Cleanliness & condition of the building Generally satisfactory
- How well they manage food safety Generally satisfactory
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Helping Heros Cardiff Ltd the inspector recorded concerns over how food is handled. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Helping Heros Cardiff Ltd, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Bargain Bazaar Retailers - other | 160 yards away | 5 - Very good | 10 June 2014 |
| A A Farah Retailers - other | 288 yards away | 5 - Very good | 8 April 2025 |
| Baby Acorns Nursery Caring Premises | 339 yards away | 5 - Very good | 19 June 2025 |
| Adamsdown Primary School Breakfast Club Caring Premises | 339 yards away | 5 - Very good | 18 October 2023 |
| Acorns Nursery Caring Premises | 395 yards away | 5 - Very good | 4 November 2025 |
| Bage Kitchen Takeaway/sandwich shop | 435 yards away | 5 - Very good | 22 January 2025 |
| 888 Top Shop Retailers - other | 437 yards away | 5 - Very good | 19 August 2025 |
| Ajs caffee house Other catering premises | 0.3 miles away | 5 - Very good | 1 July 2025 |
Questions about Helping Heros Cardiff Ltd
What is Helping Heros Cardiff Ltd's food hygiene rating?
Helping Heros Cardiff Ltd has a food hygiene rating of 2 out of 5 (some improvement necessary), given by Cardiff Council on 31 July 2026.
Is Helping Heros Cardiff Ltd safe to eat at?
A 2 means the inspector found problems the business is required to fix. The restaurant is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Helping Heros Cardiff Ltd last inspected?
Helping Heros Cardiff Ltd was last inspected on 31 July 2026, a month ago. Food hygiene inspections are unannounced, and the rating is published by Cardiff Council rather than by the business.
What did the inspector find at Helping Heros Cardiff Ltd?
The inspector scored three areas. Hygienic food handling was rated "improvement necessary", the cleanliness and condition of the building "generally satisfactory", and confidence in the management of food safety "generally satisfactory". Lower concern in all three is what earns a high overall rating.
How does Helping Heros Cardiff Ltd compare to other places in Cardiff?
70% of the 3,033 rated food businesses in Cardiff hold the top rating of 5, while Helping Heros Cardiff Ltd holds a 2. 56 places in the area share that rating.
Who decides the rating?
Cardiff Council inspects Helping Heros Cardiff Ltd and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Helping Heros Cardiff Ltd and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 2 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Cardiff, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Cardiff
Understanding this rating
More food hygiene ratings near here
Helping Heros Cardiff Ltd is one of 111 rated food businesses in Adamsdown. See every hygiene rating in Adamsdown →
Cardiff inspects and rates 3,476 food businesses across its whole area. See every food hygiene rating in Cardiff →
The official record is held by the council: https://www.srs.wales/en/Environmental-Health/Food-Hygiene-Standards/Food.aspx
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →