Chapter 21 food hygiene rating
Restaurant/Cafe/Canteen · Epping Forest
Chapter 21 holds a 2, which means some improvement is necessary. The inspector found problems at the restaurant that the business is required to fix.
The rating: 2 - Some improvement necessary
The rating dates from 28 April 2026, 2 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: 206 High Road, Loughton, Essex, IG10 1DZ
How it compares in Epping Forest
A 2 is rare: only 7 of 910 rated places in Epping Forest score this low, about one in 130. By contrast 84% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 760 | 84% | ||
|---|---|---|---|---|
| 4 out of 5 | 96 | 11% | ||
| 3 out of 5 | 36 | 4% | ||
| 2 out of 5 | 7 | 1% | ← Chapter 21 | |
| 1 out of 5 | 11 | 1% | ||
| 0 out of 5 | 0 | 0% |
A further 148 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Generally satisfactory
- Cleanliness & condition of the building Improvement necessary
- How well they manage food safety Generally satisfactory
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Chapter 21 the inspector recorded concerns over the condition of the premises. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Chapter 21, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Caffe Nero Restaurant/Cafe/Canteen | 58 yards away | 5 - Very good | 28 April 2026 |
| Costa Restaurant/Cafe/Canteen | 86 yards away | 5 - Very good | 28 January 2026 |
| Corner Shop Retailers - other | 103 yards away | 5 - Very good | 16 April 2026 |
| Earthberry Restaurant/Cafe/Canteen | 133 yards away | 5 - Very good | 27 March 2026 |
| Eight Rocks Deli & Wine Restaurant/Cafe/Canteen | 133 yards away | 5 - Very good | 26 November 2024 |
| Bengal Spice Restaurant/Cafe/Canteen | 185 yards away | 5 - Very good | 22 August 2023 |
| Epping Forest Foodbank Distributors/Transporters | 204 yards away | 5 - Very good | 7 August 2024 |
| COOK Retailers - other | 220 yards away | 5 - Very good | 13 January 2025 |
Questions about Chapter 21
What is Chapter 21's food hygiene rating?
Chapter 21 has a food hygiene rating of 2 out of 5 (some improvement necessary), given by Epping Forest Council on 28 April 2026.
Is Chapter 21 safe to eat at?
A 2 means the inspector found problems the business is required to fix. The restaurant is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Chapter 21 last inspected?
Chapter 21 was last inspected on 28 April 2026, 2 months ago. Food hygiene inspections are unannounced, and the rating is published by Epping Forest Council rather than by the business.
What did the inspector find at Chapter 21?
The inspector scored three areas. Hygienic food handling was rated "generally satisfactory", the cleanliness and condition of the building "improvement necessary", and confidence in the management of food safety "generally satisfactory". Lower concern in all three is what earns a high overall rating.
How does Chapter 21 compare to other places in Epping Forest?
84% of the 910 rated food businesses in Epping Forest hold the top rating of 5, while Chapter 21 holds a 2. 7 places in the area share that rating.
Who decides the rating?
Epping Forest Council inspects Chapter 21 and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Chapter 21 and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 2 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Epping Forest, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Epping Forest
Understanding this rating
More food hygiene ratings near here
Chapter 21 is one of 214 rated food businesses in Loughton. See every hygiene rating in Loughton →
Epping Forest inspects and rates 1,058 food businesses across its whole area. See every food hygiene rating in Epping Forest →
The official record is held by the council: http://www.eppingforestdc.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →