Caffe Nero food hygiene rating
Restaurant/Cafe/Canteen · St Helens
Caffe Nero holds a 2, which means some improvement is necessary. The inspector found problems at the restaurant that the business is required to fix.
The rating: 2 - Some improvement necessary
The rating dates from 27 February 2026, 4 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: Caffe Nero, 1-3 Ormskirk Street, St Helens, WA10 1BQ
How it compares in St Helens
A 2 is rare: only 34 of 1,274 rated places in St Helens score this low, about one in 37. By contrast 72% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 911 | 72% | ||
|---|---|---|---|---|
| 4 out of 5 | 200 | 16% | ||
| 3 out of 5 | 105 | 8% | ||
| 2 out of 5 | 34 | 3% | ← Caffe Nero | |
| 1 out of 5 | 23 | 2% | ||
| 0 out of 5 | 1 | <1% |
A further 93 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Generally satisfactory
- Cleanliness & condition of the building Improvement necessary
- How well they manage food safety Generally satisfactory
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Caffe Nero the inspector recorded concerns over the condition of the premises. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Caffe Nero, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Boots UK Ltd Retailers - other | 74 yards away | 5 - Very good | 21 March 2025 |
| Brasserie Chalon Pub/bar/nightclub | 83 yards away | 5 - Very good | 25 April 2025 |
| 36 Bridge Street Restaurant/Cafe/Canteen | 117 yards away | 5 - Very good | 15 October 2025 |
| Admiral Other catering premises | 169 yards away | 5 - Very good | 11 March 2025 |
| Buyrite Limited Retailers - other | 189 yards away | 5 - Very good | 19 May 2026 |
| Captain Cook Takeaway/sandwich shop | 216 yards away | 5 - Very good | 17 September 2025 |
| Bar 44 Pub/bar/nightclub | 242 yards away | 5 - Very good | 24 January 2025 |
| Cineworld Other catering premises | 245 yards away | 5 - Very good | 12 April 2026 |
Questions about Caffe Nero
What is Caffe Nero's food hygiene rating?
Caffe Nero has a food hygiene rating of 2 out of 5 (some improvement necessary), given by St Helens Council on 27 February 2026.
Is Caffe Nero safe to eat at?
A 2 means the inspector found problems the business is required to fix. The restaurant is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Caffe Nero last inspected?
Caffe Nero was last inspected on 27 February 2026, 4 months ago. Food hygiene inspections are unannounced, and the rating is published by St Helens Council rather than by the business.
What did the inspector find at Caffe Nero?
The inspector scored three areas. Hygienic food handling was rated "generally satisfactory", the cleanliness and condition of the building "improvement necessary", and confidence in the management of food safety "generally satisfactory". Lower concern in all three is what earns a high overall rating.
How does Caffe Nero compare to other places in St Helens?
72% of the 1,274 rated food businesses in St Helens hold the top rating of 5, while Caffe Nero holds a 2. 34 places in the area share that rating.
Who decides the rating?
St Helens Council inspects Caffe Nero and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Caffe Nero and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 2 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at St Helens, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: St Helens
Understanding this rating
More food hygiene ratings near here
St Helens inspects and rates 1,367 food businesses across its whole area. See every food hygiene rating in St Helens →
The official record is held by the council: http://www.sthelens.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →