The Riverside House Hotel food hygiene rating
Hotel/bed & breakfast/guest house · West Suffolk
The Riverside House Hotel holds a 2, which means some improvement is necessary. The inspector found problems at the hotel that the business is required to fix.
The rating: 2 - Some improvement necessary
This is a fresh result: The Riverside House Hotel was inspected on 26 July 2026, so the rating reflects what the inspector found very recently.
Only 2% of rated food businesses in West Suffolk score 0 to 2 like this, so a low rating here is the exception, not the norm. See all West Suffolk ratings →
Address: Riverside Hotel, 17 Mill Street, Mildenhall, IP28 7DP
⚠️ The lowest-rated places near The Riverside House Hotel
These food businesses close to this one were rated 0 to 2 at their last inspection, the lowest ratings. Tap any to see why.
How this rating has changed
The Riverside House Hotel was re-inspected on 26 July 2026 and held its rating of 2.
| Inspected | Rating | Change |
|---|---|---|
| 26 July 2026 | AwaitingInspection 2 | Held |
The FSA publishes only a business's current rating. This history is our own record of what it has scored since we began watching.
How it compares in West Suffolk
A 2 is rare: only 7 of 1,410 rated places in West Suffolk score this low, about one in 201. By contrast 90% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 1,271 | 90% | ||
|---|---|---|---|---|
| 4 out of 5 | 82 | 6% | ||
| 3 out of 5 | 27 | 2% | ||
| 2 out of 5 | 7 | <1% | ← The Riverside House Hotel | |
| 1 out of 5 | 22 | 2% | ||
| 0 out of 5 | 1 | <1% |
A further 247 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Improvement necessary
- Cleanliness & condition of the building Very good
- How well they manage food safety Generally satisfactory
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At The Riverside House Hotel the inspector recorded concerns over how food is handled. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to The Riverside House Hotel, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Sapphire's Retailers - other | 73 yards away | 5 - Very good | 17 July 2024 |
| Mabbs Hall Care Home Caring Premises | 123 yards away | 5 - Very good | 7 July 2025 |
| Spice Lounge Restaurant/Cafe/Canteen | 123 yards away | 5 - Very good | 12 June 2025 |
| The Bell Hotel Hotel/bed & breakfast/guest house | 156 yards away | 5 - Very good | 11 February 2026 |
| Costa Coffee Restaurant/Cafe/Canteen | 184 yards away | 5 - Very good | 7 March 2024 |
| St Andrews Cafe Restaurant/Cafe/Canteen | 184 yards away | 4 - Good | 18 January 2025 |
| The Sweetbox Retailers - other | 211 yards away | 5 - Very good | 31 March 2021 |
| Wokwraps Restaurant/Cafe/Canteen | 227 yards away | 5 - Very good | 10 July 2025 |
Questions about The Riverside House Hotel
What is The Riverside House Hotel's food hygiene rating?
The Riverside House Hotel has a food hygiene rating of 2 out of 5 (some improvement necessary), given by West Suffolk Council on 26 July 2026.
Is The Riverside House Hotel safe to eat at?
A 2 means the inspector found problems the business is required to fix. The hotel is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was The Riverside House Hotel last inspected?
The Riverside House Hotel was last inspected on 26 July 2026, a month ago. Food hygiene inspections are unannounced, and the rating is published by West Suffolk Council rather than by the business.
What did the inspector find at The Riverside House Hotel?
The inspector scored three areas. Hygienic food handling was rated "improvement necessary", the cleanliness and condition of the building "very good", and confidence in the management of food safety "generally satisfactory". Lower concern in all three is what earns a high overall rating.
How does The Riverside House Hotel compare to other places in West Suffolk?
90% of the 1,410 rated food businesses in West Suffolk hold the top rating of 5, while The Riverside House Hotel holds a 2. 7 places in the area share that rating.
Who decides the rating?
West Suffolk Council inspects The Riverside House Hotel and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch The Riverside House Hotel and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 2 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at West Suffolk, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: West Suffolk
Understanding this rating
More food hygiene ratings near here
The Riverside House Hotel is one of 59 rated food businesses in Mildenhall. See every hygiene rating in Mildenhall →
West Suffolk inspects and rates 1,657 food businesses across its whole area. See every food hygiene rating in West Suffolk →
The official record is held by the council: http://www.westsuffolk.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →