Hengoed Premier General Store food hygiene rating
Retailers - other · Caerphilly
Hengoed Premier General Store holds a 2, which means some improvement is necessary. The inspector found problems at the shop that the business is required to fix.
The rating: 2 - Some improvement necessary
The rating dates from 2 June 2025, 13 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: 11 Hengoed Road, Hengoed, CF82 7NW
How it compares in Caerphilly
A 2 is rare: only 36 of 1,392 rated places in Caerphilly score this low, about one in 39. By contrast 63% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 877 | 63% | ||
|---|---|---|---|---|
| 4 out of 5 | 301 | 22% | ||
| 3 out of 5 | 146 | 10% | ||
| 2 out of 5 | 36 | 3% | ← Hengoed Premier General Store | |
| 1 out of 5 | 30 | 2% | ||
| 0 out of 5 | 2 | <1% |
A further 152 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Generally satisfactory
- Cleanliness & condition of the building Improvement necessary
- How well they manage food safety Generally satisfactory
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Hengoed Premier General Store the inspector recorded concerns over the condition of the premises. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Hengoed Premier General Store, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Flying Start Caring Premises | 348 yards away | 5 - Very good | 17 July 2023 |
| Baked with Passion Other catering premises | 0.3 miles away | 5 - Very good | 17 December 2025 |
| Big Mo’s Kitchen Limited Other catering premises | 0.4 miles away | 5 - Very good | 30 January 2025 |
| Burbites Takeaway/sandwich shop | 0.4 miles away | 5 - Very good | 18 March 2026 |
| Fireaway Ystrad Mynach Takeaway/sandwich shop | 0.4 miles away | 5 - Very good | 23 February 2026 |
| AND Stores Retailers - supermarkets/hypermarkets | 0.4 miles away | 5 - Very good | 19 June 2025 |
| Gelligaer Young Farmers Club Mobile caterer | 0.5 miles away | 5 - Very good | 25 November 2024 |
| China Boy Takeaway/sandwich shop | 0.5 miles away | 5 - Very good | 13 May 2026 |
Questions about Hengoed Premier General Store
What is Hengoed Premier General Store's food hygiene rating?
Hengoed Premier General Store has a food hygiene rating of 2 out of 5 (some improvement necessary), given by Caerphilly Council on 2 June 2025.
Is Hengoed Premier General Store safe to eat at?
A 2 means the inspector found problems the business is required to fix. The shop is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Hengoed Premier General Store last inspected?
Hengoed Premier General Store was last inspected on 2 June 2025, 13 months ago. Food hygiene inspections are unannounced, and the rating is published by Caerphilly Council rather than by the business.
What did the inspector find at Hengoed Premier General Store?
The inspector scored three areas. Hygienic food handling was rated "generally satisfactory", the cleanliness and condition of the building "improvement necessary", and confidence in the management of food safety "generally satisfactory". Lower concern in all three is what earns a high overall rating.
How does Hengoed Premier General Store compare to other places in Caerphilly?
63% of the 1,392 rated food businesses in Caerphilly hold the top rating of 5, while Hengoed Premier General Store holds a 2. 36 places in the area share that rating.
Who decides the rating?
Caerphilly Council inspects Hengoed Premier General Store and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Hengoed Premier General Store and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 2 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Caerphilly, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Caerphilly
Understanding this rating
More food hygiene ratings near here
Hengoed Premier General Store is one of 110 rated food businesses in Hengoed. See every hygiene rating in Hengoed →
Caerphilly inspects and rates 1,544 food businesses across its whole area. See every food hygiene rating in Caerphilly →
The official record is held by the council: http://www.caerphilly.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →