Mai Palace food hygiene rating
Takeaway/sandwich shop · Blaenau Gwent
Mai Palace holds a 2, which means some improvement is necessary. The inspector found problems at the takeaway that the business is required to fix.
The rating: 2 - Some improvement necessary
The rating dates from 6 August 2025, 11 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: Avalon House, Dukestown Road, Tredegar, NP22 4QR
How it compares in Blaenau Gwent
A 2 is rare: only 17 of 594 rated places in Blaenau Gwent score this low, about one in 35. By contrast 50% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 299 | 50% | ||
|---|---|---|---|---|
| 4 out of 5 | 185 | 31% | ||
| 3 out of 5 | 73 | 12% | ||
| 2 out of 5 | 17 | 3% | ← Mai Palace | |
| 1 out of 5 | 19 | 3% | ||
| 0 out of 5 | 1 | <1% |
A further 70 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Good
- Cleanliness & condition of the building Improvement necessary
- How well they manage food safety Very good
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Mai Palace the inspector recorded concerns over the condition of the premises. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Mai Palace, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Glanhowy Primary School/college/university | 383 yards away | 5 - Very good | 29 January 2025 |
| Maes Y Dderwen Nursing Home Caring Premises | 0.3 miles away | 5 - Very good | 10 June 2026 |
| Deighton Junior & Infants School/college/university | 0.3 miles away | 5 - Very good | 9 September 2025 |
| Eurocaps Manufacturers/packers | 0.4 miles away | 5 - Very good | 19 March 2025 |
| Dizzy Kidz Play Centre Tredegar LTD Restaurant/Cafe/Canteen | 0.4 miles away | 5 - Very good | 16 January 2025 |
| Central Surgery Care Home Caring Premises | 0.5 miles away | 5 - Very good | 8 June 2026 |
| Lucky Strike Retailers - other | 0.6 miles away | 5 - Very good | 12 October 2023 |
| Greggs Retailers - other | 0.6 miles away | 5 - Very good | 6 March 2025 |
Questions about Mai Palace
What is Mai Palace's food hygiene rating?
Mai Palace has a food hygiene rating of 2 out of 5 (some improvement necessary), given by Blaenau Gwent Council on 6 August 2025.
Is Mai Palace safe to eat at?
A 2 means the inspector found problems the business is required to fix. The takeaway is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Mai Palace last inspected?
Mai Palace was last inspected on 6 August 2025, 11 months ago. Food hygiene inspections are unannounced, and the rating is published by Blaenau Gwent Council rather than by the business.
What did the inspector find at Mai Palace?
The inspector scored three areas. Hygienic food handling was rated "good", the cleanliness and condition of the building "improvement necessary", and confidence in the management of food safety "very good". Lower concern in all three is what earns a high overall rating.
How does Mai Palace compare to other places in Blaenau Gwent?
50% of the 594 rated food businesses in Blaenau Gwent hold the top rating of 5, while Mai Palace holds a 2. 17 places in the area share that rating.
Who decides the rating?
Blaenau Gwent Council inspects Mai Palace and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Mai Palace and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 2 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Blaenau Gwent, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Blaenau Gwent
Understanding this rating
More food hygiene ratings near here
Mai Palace is one of 130 rated food businesses in Tredegar. See every hygiene rating in Tredegar →
Blaenau Gwent inspects and rates 664 food businesses across its whole area. See every food hygiene rating in Blaenau Gwent →
The official record is held by the council: http://www.blaenau-gwent.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →