The Polly Tea Rooms food hygiene rating
Restaurant/Cafe/Canteen · Wiltshire
The Polly Tea Rooms holds a 4, meaning hygiene standards at the restaurant are good. It is a solid result, the inspector found nothing serious, though a 5 was just out of reach.
The rating: 4 - Good
The rating dates from 6 February 2025, 17 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: 26-27 High Street, Marlborough, SN8 1LW
How it compares in Wiltshire
In Wiltshire, 81% of rated places manage a 5, so The Polly Tea Rooms sits behind roughly 2,380 nearby businesses. 11% of the borough shares its 4.
| 5 out of 5 | 2,380 | 81% | ||
|---|---|---|---|---|
| 4 out of 5 | 335 | 11% | ← The Polly Tea Rooms | |
| 3 out of 5 | 174 | 6% | ||
| 2 out of 5 | 25 | 1% | ||
| 1 out of 5 | 32 | 1% | ||
| 0 out of 5 | 4 | <1% |
A further 1,252 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Good
- Cleanliness & condition of the building Good
- How well they manage food safety Generally satisfactory
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At The Polly Tea Rooms none of the three raised a concern, the overall rating is only ever as strong as its weakest area, so a clean sweep is what produces a high score.
What the business says
<p> Our records were stolen by an ex- employee sacked because of theft. We allege he then made a complaint to EHO and we had no records to show!</p>
Businesses have a right to reply to their rating. This response is published by the Food Standards Agency alongside the score.
Food hygiene ratings nearby
The closest food businesses to The Polly Tea Rooms, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Caffe Nero Restaurant/Cafe/Canteen | 41 yards away | 5 - Very good | 28 January 2026 |
| Oxfam Retailers - other | 46 yards away | Exempt | |
| Jubilee Centre Caring Premises | 49 yards away | 5 - Very good | 19 May 2023 |
| The Royal Oak Pub/bar/nightclub | 51 yards away | 4 - Good | 8 June 2026 |
| Feather & Spice Retailers - other | 57 yards away | Awaiting inspection | |
| One Stop Retailers - other | 69 yards away | 5 - Very good | 10 December 2024 |
| The Yard Juice Company Takeaway/sandwich shop | 71 yards away | 4 - Good | 10 June 2025 |
| Sushi Daily (within Waitrose) Retailers - other | 79 yards away | 5 - Very good | 19 December 2024 |
Questions about The Polly Tea Rooms
What is The Polly Tea Rooms's food hygiene rating?
The Polly Tea Rooms has a food hygiene rating of 4 out of 5 (good), given by Wiltshire Council on 6 February 2025.
Is The Polly Tea Rooms safe to eat at?
The rating covers hygiene standards found at inspection, not the food itself. At 4 out of 5, the inspector found hygiene standards at this restaurant to be good, the top end of the scale.
When was The Polly Tea Rooms last inspected?
The Polly Tea Rooms was last inspected on 6 February 2025, 17 months ago. Food hygiene inspections are unannounced, and the rating is published by Wiltshire Council rather than by the business.
What did the inspector find at The Polly Tea Rooms?
The inspector scored three areas. Hygienic food handling was rated "good", the cleanliness and condition of the building "good", and confidence in the management of food safety "generally satisfactory". Lower concern in all three is what earns a high overall rating.
How does The Polly Tea Rooms compare to other places in Wiltshire?
81% of the 2,950 rated food businesses in Wiltshire hold the top rating of 5, while The Polly Tea Rooms holds a 4. 335 places in the area share that rating.
Has The Polly Tea Rooms responded to its rating?
Yes. Businesses have a right to reply, published alongside the rating. The Polly Tea Rooms said: “<p> Our records were stolen by an ex- employee sacked because of theft. We allege he then made a complaint to EHO and we had no records to show!</p>”
Who decides the rating?
Wiltshire Council inspects The Polly Tea Rooms and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch The Polly Tea Rooms and we will email you the morning after its rating changes.
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Understanding this rating
More food hygiene ratings near here
The Polly Tea Rooms is one of 77 rated food businesses in Marlborough. See every hygiene rating in Marlborough →
Wiltshire inspects and rates 4,202 food businesses across its whole area. See every food hygiene rating in Wiltshire →
The official record is held by the council: http://www.wiltshire.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →