Tops Pizza- Staines food hygiene rating
Takeaway/sandwich shop · Spelthorne
Tops Pizza- Staines holds a 1: major improvement is necessary. The inspector found significant problems at the takeaway and the business is legally required to address them.
The rating: 1 - Major improvement necessary
This is a fresh result: Tops Pizza- Staines was inspected on 3 August 2026, so the rating reflects what the inspector found very recently.
Only 4% of rated food businesses in Spelthorne score 0 to 2 like this, so a low rating here is the exception, not the norm. See all Spelthorne ratings →
Address: Tops Pizza, 11 - 13 Church Street, Staines-upon-Thames, TW18 4EN
How this rating has changed
Tops Pizza- Staines has gone backwards: it held a 5 before its inspection on 3 August 2026, and now holds a 1. A rating of 1 means the inspector found problems the business is required to fix.
| Inspected | Rating | Change |
|---|---|---|
| 3 August 2026 | 5 1 | Worse |
The FSA publishes only a business's current rating. This history is our own record of what it has scored since we began watching.
How it compares in Spelthorne
A 1 is rare: only 11 of 688 rated places in Spelthorne score this low, about one in 63. By contrast 78% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 539 | 78% | ||
|---|---|---|---|---|
| 4 out of 5 | 101 | 15% | ||
| 3 out of 5 | 26 | 4% | ||
| 2 out of 5 | 11 | 2% | ||
| 1 out of 5 | 11 | 2% | ← Tops Pizza- Staines | |
| 0 out of 5 | 0 | 0% |
A further 95 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Major improvement necessary
- Cleanliness & condition of the building Generally satisfactory
- How well they manage food safety Major improvement necessary
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Tops Pizza- Staines the inspector recorded concerns over how food is handled and confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Tops Pizza- Staines, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Caffe Nero Restaurant/Cafe/Canteen | 168 yards away | 5 - Very good | 23 April 2025 |
| Burger King Restaurant/Cafe/Canteen | 178 yards away | 5 - Very good | 17 September 2024 |
| Auntie Anne's Pretzel Retailers - other | 290 yards away | 5 - Very good | 8 July 2025 |
| Boots UK Ltd Retailers - other | 293 yards away | 5 - Very good | 23 May 2025 |
| Canaan Bookshop Retailers - other | 0.3 miles away | 5 - Very good | 7 May 2025 |
| Co-op Retailers - supermarkets/hypermarkets | 0.3 miles away | 5 - Very good | 30 April 2025 |
| Bombay Nnakka Restaurant/Cafe/Canteen | 0.3 miles away | 5 - Very good | 9 January 2025 |
| Chicken Chicking Restaurant/Cafe/Canteen | 0.3 miles away | 5 - Very good | 16 September 2025 |
Questions about Tops Pizza- Staines
What is Tops Pizza- Staines's food hygiene rating?
Tops Pizza- Staines has a food hygiene rating of 1 out of 5 (major improvement necessary), given by Spelthorne Council on 3 August 2026.
Is Tops Pizza- Staines safe to eat at?
A 1 means the inspector found problems the business is required to fix. The takeaway is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Tops Pizza- Staines last inspected?
Tops Pizza- Staines was last inspected on 3 August 2026, a month ago. Food hygiene inspections are unannounced, and the rating is published by Spelthorne Council rather than by the business.
What did the inspector find at Tops Pizza- Staines?
The inspector scored three areas. Hygienic food handling was rated "major improvement necessary", the cleanliness and condition of the building "generally satisfactory", and confidence in the management of food safety "major improvement necessary". Lower concern in all three is what earns a high overall rating.
How does Tops Pizza- Staines compare to other places in Spelthorne?
78% of the 688 rated food businesses in Spelthorne hold the top rating of 5, while Tops Pizza- Staines holds a 1. 11 places in the area share that rating.
Who decides the rating?
Spelthorne Council inspects Tops Pizza- Staines and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Tops Pizza- Staines and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 1 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Spelthorne, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Spelthorne
Understanding this rating
More food hygiene ratings near here
Tops Pizza- Staines is one of 238 rated food businesses in Staines-upon-Thames. See every hygiene rating in Staines-upon-Thames →
Spelthorne inspects and rates 783 food businesses across its whole area. See every food hygiene rating in Spelthorne →
The official record is held by the council: http://www.spelthorne.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →