Phoenix Restaurant food hygiene rating
Restaurant/Cafe/Canteen · East Cambridgeshire
Phoenix Restaurant holds a 2, which means some improvement is necessary. The inspector found problems at the restaurant that the business is required to fix.
The rating: 2 - Some improvement necessary
This is a fresh result: Phoenix Restaurant was inspected on 11 June 2026, so the rating reflects what the inspector found very recently.
Address: On Par Golf Driving Range, Downham Road, Ely, CB6 2SH
How this rating has changed
Phoenix Restaurant has gone backwards: it held a 5 before its inspection on 11 June 2026, and now holds a 2. A rating of 2 means the inspector found problems the business is required to fix.
| Inspected | Rating | Change |
|---|---|---|
| 11 June 2026 | 5 2 | Worse |
The FSA publishes only a business's current rating. This history is our own record of what it has scored since we began watching.
How it compares in East Cambridgeshire
A 2 is rare: only 14 of 697 rated places in East Cambridgeshire score this low, about one in 50. By contrast 83% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 579 | 83% | ||
|---|---|---|---|---|
| 4 out of 5 | 65 | 9% | ||
| 3 out of 5 | 34 | 5% | ||
| 2 out of 5 | 14 | 2% | ← Phoenix Restaurant | |
| 1 out of 5 | 5 | 1% | ||
| 0 out of 5 | 0 | 0% |
A further 91 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Good
- Cleanliness & condition of the building Improvement necessary
- How well they manage food safety Generally satisfactory
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Phoenix Restaurant the inspector recorded concerns over the condition of the premises. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Phoenix Restaurant, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Caterlink @ Ely College School/college/university | at this address | 5 - Very good | 4 October 2024 |
| Ely City Football Club Restaurant/Cafe/Canteen | at this address | 5 - Very good | 22 April 2023 |
| Ely Outdoor Sports Association Other catering premises | at this address | 5 - Very good | 22 November 2025 |
| Barracudas Activity Day Camps Caring Premises | at this address | 5 - Very good | 3 August 2023 |
| Costa Coffee Restaurant/Cafe/Canteen | 156 yards away | 5 - Very good | 28 October 2025 |
| Nando's Restaurant/Cafe/Canteen | 156 yards away | 5 - Very good | 11 May 2026 |
| Cineworld Cinemas Ely Retailers - other | 159 yards away | 5 - Very good | 19 July 2017 |
| KFC Restaurant/Cafe/Canteen | 159 yards away | 5 - Very good | 17 December 2025 |
Questions about Phoenix Restaurant
What is Phoenix Restaurant's food hygiene rating?
Phoenix Restaurant has a food hygiene rating of 2 out of 5 (some improvement necessary), given by East Cambridgeshire Council on 11 June 2026.
Is Phoenix Restaurant safe to eat at?
A 2 means the inspector found problems the business is required to fix. The restaurant is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Phoenix Restaurant last inspected?
Phoenix Restaurant was last inspected on 11 June 2026, a month ago. Food hygiene inspections are unannounced, and the rating is published by East Cambridgeshire Council rather than by the business.
What did the inspector find at Phoenix Restaurant?
The inspector scored three areas. Hygienic food handling was rated "good", the cleanliness and condition of the building "improvement necessary", and confidence in the management of food safety "generally satisfactory". Lower concern in all three is what earns a high overall rating.
How does Phoenix Restaurant compare to other places in East Cambridgeshire?
83% of the 697 rated food businesses in East Cambridgeshire hold the top rating of 5, while Phoenix Restaurant holds a 2. 14 places in the area share that rating.
Who decides the rating?
East Cambridgeshire Council inspects Phoenix Restaurant and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Phoenix Restaurant and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 2 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at East Cambridgeshire, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: East Cambridgeshire
Understanding this rating
More food hygiene ratings near here
Phoenix Restaurant is one of 418 rated food businesses in Ely. See every hygiene rating in Ely →
East Cambridgeshire inspects and rates 788 food businesses across its whole area. See every food hygiene rating in East Cambridgeshire →
The official record is held by the council: http://www.eastcambs.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →