Waterloo food hygiene rating
Pub/bar/nightclub · Torfaen
Waterloo holds a 1: major improvement is necessary. The inspector found significant problems at the pub and the business is legally required to address them.
The rating: 1 - Major improvement necessary
The rating dates from 28 November 2024, 19 months ago. That is getting on for the longest gap councils usually leave, so the score may not reflect how the business is run today.
Address: Waterloo Inn, Llandowlais Street, Oakfield, NP44 7HD
How it compares in Torfaen
A 1 is rare: only 21 of 709 rated places in Torfaen score this low, about one in 34. By contrast 72% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 513 | 72% | ||
|---|---|---|---|---|
| 4 out of 5 | 126 | 18% | ||
| 3 out of 5 | 41 | 6% | ||
| 2 out of 5 | 7 | 1% | ||
| 1 out of 5 | 21 | 3% | ← Waterloo | |
| 0 out of 5 | 1 | <1% |
A further 72 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Good
- Cleanliness & condition of the building Good
- How well they manage food safety Major improvement necessary
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Waterloo the inspector recorded concerns over confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Waterloo, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Festive Productions Limited Retailers - other | 381 yards away | 5 - Very good | 15 November 2024 |
| Belle Vue Childrens Nursery Caring Premises | 398 yards away | 5 - Very good | 18 December 2025 |
| Crownbridge School School/college/university | 0.3 miles away | 5 - Very good | 2 December 2025 |
| Eliza Bear's Takeaway/sandwich shop | 0.3 miles away | 5 - Very good | 26 November 2025 |
| Asda Express PFS Cwmbran Retailers - supermarkets/hypermarkets | 0.4 miles away | 5 - Very good | 4 September 2025 |
| Cwmbran United Reformed Church Other catering premises | 0.4 miles away | 5 - Very good | 3 July 2026 |
| Bella's Catering Services Other catering premises | 0.4 miles away | 5 - Very good | 7 February 2025 |
| Clwb Plant Y Tri arth Other catering premises | 0.5 miles away | 5 - Very good | 16 March 2026 |
Questions about Waterloo
What is Waterloo's food hygiene rating?
Waterloo has a food hygiene rating of 1 out of 5 (major improvement necessary), given by Torfaen Council on 28 November 2024.
Is Waterloo safe to eat at?
A 1 means the inspector found problems the business is required to fix. The pub is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Waterloo last inspected?
Waterloo was last inspected on 28 November 2024, 19 months ago. Food hygiene inspections are unannounced, and the rating is published by Torfaen Council rather than by the business.
What did the inspector find at Waterloo?
The inspector scored three areas. Hygienic food handling was rated "good", the cleanliness and condition of the building "good", and confidence in the management of food safety "major improvement necessary". Lower concern in all three is what earns a high overall rating.
How does Waterloo compare to other places in Torfaen?
72% of the 709 rated food businesses in Torfaen hold the top rating of 5, while Waterloo holds a 1. 21 places in the area share that rating.
Who decides the rating?
Torfaen Council inspects Waterloo and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Waterloo and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 1 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Torfaen, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Torfaen
Understanding this rating
More food hygiene ratings near here
Waterloo is one of 342 rated food businesses in Cwmbran. See every hygiene rating in Cwmbran →
Torfaen inspects and rates 781 food businesses across its whole area. See every food hygiene rating in Torfaen →
The official record is held by the council: http://www.torfaen.gov.uk/
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →