Caffe Nero Express (2) food hygiene rating
Takeaway/sandwich shop · Lambeth
Caffe Nero Express (2) holds a 1: major improvement is necessary. The inspector found significant problems at the takeaway and the business is legally required to address them.
The rating: 1 - Major improvement necessary
The rating dates from 4 July 2026, 2 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Only 6% of rated food businesses in Lambeth score 0 to 2 like this, so a low rating here is the exception, not the norm. See all Lambeth ratings →
Address: The Concourse, Waterloo Station, London, SE1 7LY
How this rating has changed
Caffe Nero Express (2) has gone backwards: it held a 5 before its inspection on 4 July 2026, and now holds a 1. A rating of 1 means the inspector found problems the business is required to fix.
| Inspected | Rating | Change |
|---|---|---|
| 4 July 2026 | 5 1 | Worse |
The FSA publishes only a business's current rating. This history is our own record of what it has scored since we began watching.
How it compares in Lambeth
A 1 is rare: only 75 of 2,419 rated places in Lambeth score this low, about one in 32. By contrast 61% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 1,485 | 61% | ||
|---|---|---|---|---|
| 4 out of 5 | 548 | 23% | ||
| 3 out of 5 | 235 | 10% | ||
| 2 out of 5 | 71 | 3% | ||
| 1 out of 5 | 75 | 3% | ← Caffe Nero Express (2) | |
| 0 out of 5 | 5 | <1% |
A further 231 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Good
- Cleanliness & condition of the building Major improvement necessary
- How well they manage food safety Generally satisfactory
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Caffe Nero Express (2) the inspector recorded concerns over the condition of the premises. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Caffe Nero Express (2), nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| 1 rebel Retailers - other | 0.4 miles away | 5 - Very good | 29 March 2019 |
| 50 Kalo Restaurant/Cafe/Canteen | 0.6 miles away | 5 - Very good | 28 April 2021 |
| 180 Pizza Restaurant/Cafe/Canteen | 0.6 miles away | 5 - Very good | 16 June 2022 |
| A & d news Retailers - other | 0.7 miles away | 5 - Very good | 26 January 2021 |
| 404 Club Not Found Pub/bar/nightclub | 0.9 miles away | 5 - Very good | 19 September 2025 |
| 1 Leicester Square Rooftop Bar and Restaurant Restaurant/Cafe/Canteen | 0.9 miles away | 5 - Very good | 9 January 2026 |
| 42 Holborn Restaurant/Cafe/Canteen | 0.9 miles away | 5 - Very good | 25 January 2024 |
| A grocery ltd Retailers - other | 0.9 miles away | 5 - Very good | 28 June 2022 |
Questions about Caffe Nero Express (2)
What is Caffe Nero Express (2)'s food hygiene rating?
Caffe Nero Express (2) has a food hygiene rating of 1 out of 5 (major improvement necessary), given by Lambeth Council on 4 July 2026.
Is Caffe Nero Express (2) safe to eat at?
A 1 means the inspector found problems the business is required to fix. The takeaway is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Caffe Nero Express (2) last inspected?
Caffe Nero Express (2) was last inspected on 4 July 2026, 2 months ago. Food hygiene inspections are unannounced, and the rating is published by Lambeth Council rather than by the business.
What did the inspector find at Caffe Nero Express (2)?
The inspector scored three areas. Hygienic food handling was rated "good", the cleanliness and condition of the building "major improvement necessary", and confidence in the management of food safety "generally satisfactory". Lower concern in all three is what earns a high overall rating.
How does Caffe Nero Express (2) compare to other places in Lambeth?
61% of the 2,419 rated food businesses in Lambeth hold the top rating of 5, while Caffe Nero Express (2) holds a 1. 75 places in the area share that rating.
Who decides the rating?
Lambeth Council inspects Caffe Nero Express (2) and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Caffe Nero Express (2) and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 1 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Lambeth, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Lambeth
Understanding this rating
More food hygiene ratings near here
Caffe Nero Express (2) is one of 29 rated food businesses in Waterloo Station. See every hygiene rating in Waterloo Station →
Lambeth inspects and rates 2,650 food businesses across its whole area. See every food hygiene rating in Lambeth →
The official record is held by the council: http://www.lambeth.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →