Cafe Zam Zam food hygiene rating
Restaurant/Cafe/Canteen · Herefordshire
Cafe Zam Zam holds a 1: major improvement is necessary. The inspector found significant problems at the restaurant and the business is legally required to address them.
The rating: 1 - Major improvement necessary
The rating dates from 12 March 2026, 3 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: 23 High Street, HR9 5BZ
How it compares in Herefordshire
A 1 is rare: only 7 of 1,562 rated places in Herefordshire score this low, about one in 223. By contrast 78% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 1,217 | 78% | ||
|---|---|---|---|---|
| 4 out of 5 | 214 | 14% | ||
| 3 out of 5 | 104 | 7% | ||
| 2 out of 5 | 19 | 1% | ||
| 1 out of 5 | 7 | <1% | ← Cafe Zam Zam | |
| 0 out of 5 | 1 | <1% |
A further 195 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Improvement necessary
- Cleanliness & condition of the building Improvement necessary
- How well they manage food safety Major improvement necessary
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Cafe Zam Zam the inspector recorded concerns over how food is handled, the condition of the premises and confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Cafe Zam Zam, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Maggie’s Place Restaurant/Cafe/Canteen | at this address | 5 - Very good | 16 December 2025 |
| Coffee#1 Restaurant/Cafe/Canteen | 70 yards away | 5 - Very good | 17 April 2025 |
| One Stop Retailers - other | 73 yards away | 5 - Very good | 22 May 2008 |
| Tweet Bar & Kitchen Restaurant/Cafe/Canteen | 76 yards away | 5 - Very good | 5 September 2025 |
| Ross-on-Wye Community Garden Other catering premises | 79 yards away | 5 - Very good | 22 March 2023 |
| Costa Restaurant/Cafe/Canteen | 80 yards away | 5 - Very good | 28 June 2025 |
| Subway Takeaway/sandwich shop | 84 yards away | 5 - Very good | 21 October 2024 |
| Domino's Pizza Takeaway/sandwich shop | 84 yards away | 5 - Very good | 31 March 2025 |
Questions about Cafe Zam Zam
What is Cafe Zam Zam's food hygiene rating?
Cafe Zam Zam has a food hygiene rating of 1 out of 5 (major improvement necessary), given by Herefordshire Council on 12 March 2026.
Is Cafe Zam Zam safe to eat at?
A 1 means the inspector found problems the business is required to fix. The restaurant is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Cafe Zam Zam last inspected?
Cafe Zam Zam was last inspected on 12 March 2026, 3 months ago. Food hygiene inspections are unannounced, and the rating is published by Herefordshire Council rather than by the business.
What did the inspector find at Cafe Zam Zam?
The inspector scored three areas. Hygienic food handling was rated "improvement necessary", the cleanliness and condition of the building "improvement necessary", and confidence in the management of food safety "major improvement necessary". Lower concern in all three is what earns a high overall rating.
How does Cafe Zam Zam compare to other places in Herefordshire?
78% of the 1,562 rated food businesses in Herefordshire hold the top rating of 5, while Cafe Zam Zam holds a 1. 7 places in the area share that rating.
Who decides the rating?
Herefordshire Council inspects Cafe Zam Zam and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Cafe Zam Zam and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 1 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Herefordshire, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Herefordshire
Understanding this rating
More food hygiene ratings near here
Cafe Zam Zam is one of 152 rated food businesses in Ross-on-Wye. See every hygiene rating in Ross-on-Wye →
Herefordshire inspects and rates 1,757 food businesses across its whole area. See every food hygiene rating in Herefordshire →
The official record is held by the council: http://www.herefordshire.gov.uk/
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →