Osborne's Convenience Store food hygiene rating
Retailers - other · Hartlepool
Osborne's Convenience Store holds a 2, which means some improvement is necessary. The inspector found problems at the shop that the business is required to fix.
The rating: 2 - Some improvement necessary
This rating dates from 14 June 2024, but the business has been re-inspected and a new rating is awaiting publication, so the score shown here is about to change.
Address: 3 Osborne Road, Hartlepool, TS26 9EW
How it compares in Hartlepool
A 2 is rare: only 2 of 741 rated places in Hartlepool score this low, about one in 371. By contrast 91% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 672 | 91% | ||
|---|---|---|---|---|
| 4 out of 5 | 49 | 7% | ||
| 3 out of 5 | 18 | 2% | ||
| 2 out of 5 | 2 | <1% | ← Osborne's Convenience Store | |
| 1 out of 5 | 0 | 0% | ||
| 0 out of 5 | 0 | 0% |
A further 30 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Very good
- Cleanliness & condition of the building Improvement necessary
- How well they manage food safety Generally satisfactory
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Osborne's Convenience Store the inspector recorded concerns over the condition of the premises. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Osborne's Convenience Store, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| 13 Hutton Avenue Caring Premises | 245 yards away | 5 - Very good | 10 November 2025 |
| Community Hub Central Restaurant/Cafe/Canteen | 298 yards away | 5 - Very good | 8 June 2026 |
| Craft Burger Restaurant/Cafe/Canteen | 298 yards away | 5 - Very good | 14 October 2025 |
| Charlotte Grange Residential Home Caring Premises | 334 yards away | 5 - Very good | 26 June 2025 |
| Domino's Pizza Takeaway/sandwich shop | 350 yards away | 5 - Very good | 18 May 2026 |
| Boxx Retailers - other | 354 yards away | 5 - Very good | 20 May 2026 |
| Al Jizar Retailers - other | 369 yards away | 5 - Very good | 9 March 2026 |
| Bar One Pub/bar/nightclub | 391 yards away | 5 - Very good | 30 June 2023 |
Questions about Osborne's Convenience Store
What is Osborne's Convenience Store's food hygiene rating?
Osborne's Convenience Store has a food hygiene rating of 2 out of 5 (some improvement necessary), given by Hartlepool Council on 14 June 2024.
Is Osborne's Convenience Store safe to eat at?
A 2 means the inspector found problems the business is required to fix. The shop is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Osborne's Convenience Store last inspected?
Osborne's Convenience Store was last inspected on 14 June 2024, more than 2 years ago. Food hygiene inspections are unannounced, and the rating is published by Hartlepool Council rather than by the business.
What did the inspector find at Osborne's Convenience Store?
The inspector scored three areas. Hygienic food handling was rated "very good", the cleanliness and condition of the building "improvement necessary", and confidence in the management of food safety "generally satisfactory". Lower concern in all three is what earns a high overall rating.
How does Osborne's Convenience Store compare to other places in Hartlepool?
91% of the 741 rated food businesses in Hartlepool hold the top rating of 5, while Osborne's Convenience Store holds a 2. 2 places in the area share that rating.
Who decides the rating?
Hartlepool Council inspects Osborne's Convenience Store and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Osborne's Convenience Store and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 2 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Hartlepool, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Hartlepool
Understanding this rating
More food hygiene ratings near here
Hartlepool inspects and rates 771 food businesses across its whole area. See every food hygiene rating in Hartlepool →
The official record is held by the council: http://www.hartlepool.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →