Family Mart food hygiene rating
Retailers - other · St Helens
Family Mart holds a 1: major improvement is necessary. The inspector found significant problems at the shop and the business is legally required to address them.
The rating: 1 - Major improvement necessary
The rating dates from 19 November 2025, 7 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: 10 Penny Lane, Haydock, WA11 0QS
How it compares in St Helens
A 1 is rare: only 23 of 1,274 rated places in St Helens score this low, about one in 55. By contrast 72% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 911 | 72% | ||
|---|---|---|---|---|
| 4 out of 5 | 200 | 16% | ||
| 3 out of 5 | 105 | 8% | ||
| 2 out of 5 | 34 | 3% | ||
| 1 out of 5 | 23 | 2% | ← Family Mart | |
| 0 out of 5 | 1 | <1% |
A further 93 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Good
- Cleanliness & condition of the building Generally satisfactory
- How well they manage food safety Major improvement necessary
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Family Mart the inspector recorded concerns over confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Family Mart, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Crispy Cod Takeaway/sandwich shop | 105 yards away | 5 - Very good | 23 April 2026 |
| Booker Cash & Carry Retailers - other | 224 yards away | 5 - Very good | 1 April 2026 |
| Domino's Pizza Takeaway/sandwich shop | 0.3 miles away | 5 - Very good | 24 February 2026 |
| Aimia Foods (Mobile) Mobile caterer | 0.3 miles away | 5 - Very good | 3 October 2023 |
| AIMIA Foods Canteen Restaurant/Cafe/Canteen | 0.3 miles away | 5 - Very good | 16 February 2026 |
| Booker Staff Canteen Restaurant/Cafe/Canteen | 0.4 miles away | 5 - Very good | 26 September 2025 |
| Eurest - Sainsburys Haydock Restaurant/Cafe/Canteen | 0.4 miles away | 5 - Very good | 17 February 2026 |
| Cardbucks Retailers - other | 0.5 miles away | 5 - Very good | 12 June 2026 |
Questions about Family Mart
What is Family Mart's food hygiene rating?
Family Mart has a food hygiene rating of 1 out of 5 (major improvement necessary), given by St Helens Council on 19 November 2025.
Is Family Mart safe to eat at?
A 1 means the inspector found problems the business is required to fix. The shop is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Family Mart last inspected?
Family Mart was last inspected on 19 November 2025, 7 months ago. Food hygiene inspections are unannounced, and the rating is published by St Helens Council rather than by the business.
What did the inspector find at Family Mart?
The inspector scored three areas. Hygienic food handling was rated "good", the cleanliness and condition of the building "generally satisfactory", and confidence in the management of food safety "major improvement necessary". Lower concern in all three is what earns a high overall rating.
How does Family Mart compare to other places in St Helens?
72% of the 1,274 rated food businesses in St Helens hold the top rating of 5, while Family Mart holds a 1. 23 places in the area share that rating.
Who decides the rating?
St Helens Council inspects Family Mart and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Family Mart and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 1 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at St Helens, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: St Helens
Understanding this rating
More food hygiene ratings near here
Family Mart is one of 88 rated food businesses in Haydock. See every hygiene rating in Haydock →
St Helens inspects and rates 1,367 food businesses across its whole area. See every food hygiene rating in St Helens →
The official record is held by the council: http://www.sthelens.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →