Coffee Heaven Ltd food hygiene rating
Restaurant/Cafe/Canteen · East Devon
Coffee Heaven Ltd holds a 2, which means some improvement is necessary. The inspector found problems at the restaurant that the business is required to fix.
The rating: 2 - Some improvement necessary
The rating dates from 22 October 2025, 8 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: 9 The Strand, Exmouth, EX8 1AB
How it compares in East Devon
A 2 is rare: only 14 of 1,303 rated places in East Devon score this low, about one in 93. By contrast 84% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 1,093 | 84% | ||
|---|---|---|---|---|
| 4 out of 5 | 125 | 10% | ||
| 3 out of 5 | 58 | 4% | ||
| 2 out of 5 | 14 | 1% | ← Coffee Heaven Ltd | |
| 1 out of 5 | 13 | 1% | ||
| 0 out of 5 | 0 | 0% |
A further 248 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Generally satisfactory
- Cleanliness & condition of the building Improvement necessary
- How well they manage food safety Good
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Coffee Heaven Ltd the inspector recorded concerns over the condition of the premises. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Coffee Heaven Ltd, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Capels Restaurant/Cafe/Canteen | 26 yards away | 5 - Very good | 16 July 2024 |
| Domino's Pizza Takeaway/sandwich shop | 26 yards away | 5 - Very good | 9 April 2025 |
| Il Sole Retailers - other | 35 yards away | 5 - Very good | 1 May 2025 |
| Curry Cottage Restaurant/Cafe/Canteen | 67 yards away | 5 - Very good | 12 September 2024 |
| Bayleaf Cafe Restaurant/Cafe/Canteen | 80 yards away | 5 - Very good | 14 April 2026 |
| Iceland Foods Ltd Retailers - supermarkets/hypermarkets | 114 yards away | 5 - Very good | 10 January 2024 |
| Coffee Lounge Restaurant/Cafe/Canteen | 117 yards away | 5 - Very good | 22 November 2024 |
| Jar Bakery Restaurant/Cafe/Canteen | 139 yards away | 5 - Very good | 11 August 2025 |
Questions about Coffee Heaven Ltd
What is Coffee Heaven Ltd's food hygiene rating?
Coffee Heaven Ltd has a food hygiene rating of 2 out of 5 (some improvement necessary), given by East Devon Council on 22 October 2025.
Is Coffee Heaven Ltd safe to eat at?
A 2 means the inspector found problems the business is required to fix. The restaurant is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Coffee Heaven Ltd last inspected?
Coffee Heaven Ltd was last inspected on 22 October 2025, 8 months ago. Food hygiene inspections are unannounced, and the rating is published by East Devon Council rather than by the business.
What did the inspector find at Coffee Heaven Ltd?
The inspector scored three areas. Hygienic food handling was rated "generally satisfactory", the cleanliness and condition of the building "improvement necessary", and confidence in the management of food safety "good". Lower concern in all three is what earns a high overall rating.
How does Coffee Heaven Ltd compare to other places in East Devon?
84% of the 1,303 rated food businesses in East Devon hold the top rating of 5, while Coffee Heaven Ltd holds a 2. 14 places in the area share that rating.
Who decides the rating?
East Devon Council inspects Coffee Heaven Ltd and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Coffee Heaven Ltd and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 2 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at East Devon, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: East Devon
Understanding this rating
More food hygiene ratings near here
Coffee Heaven Ltd is one of 299 rated food businesses in Exmouth. See every hygiene rating in Exmouth →
East Devon inspects and rates 1,551 food businesses across its whole area. See every food hygiene rating in East Devon →
The official record is held by the council: http://www.eastdevon.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →