Hillview Newsagency food hygiene rating
Retailers - other · Surrey Heath
Hillview Newsagency holds a 1: major improvement is necessary. The inspector found significant problems at the shop and the business is legally required to address them.
The rating: 1 - Major improvement necessary
The rating dates from 21 January 2025, 17 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: 2 Chertsey Road, Windlesham, Surrey, GU20 6ET
How it compares in Surrey Heath
A 1 is rare: only 6 of 586 rated places in Surrey Heath score this low, about one in 98. By contrast 77% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 451 | 77% | ||
|---|---|---|---|---|
| 4 out of 5 | 80 | 14% | ||
| 3 out of 5 | 44 | 8% | ||
| 2 out of 5 | 5 | 1% | ||
| 1 out of 5 | 6 | 1% | ← Hillview Newsagency | |
| 0 out of 5 | 0 | 0% |
A further 92 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Generally satisfactory
- Cleanliness & condition of the building Good
- How well they manage food safety Major improvement necessary
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Hillview Newsagency the inspector recorded concerns over confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Hillview Newsagency, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Puffin's Pre-School And Day Nursery Caring Premises | 233 yards away | 5 - Very good | 12 June 2026 |
| Fieldhouse Coffee Restaurant/Cafe/Canteen | 0.3 miles away | 5 - Very good | 13 August 2025 |
| Fernways School School/college/university | 0.6 miles away | 5 - Very good | 8 May 2025 |
Questions about Hillview Newsagency
What is Hillview Newsagency's food hygiene rating?
Hillview Newsagency has a food hygiene rating of 1 out of 5 (major improvement necessary), given by Surrey Heath Council on 21 January 2025.
Is Hillview Newsagency safe to eat at?
A 1 means the inspector found problems the business is required to fix. The shop is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Hillview Newsagency last inspected?
Hillview Newsagency was last inspected on 21 January 2025, 17 months ago. Food hygiene inspections are unannounced, and the rating is published by Surrey Heath Council rather than by the business.
What did the inspector find at Hillview Newsagency?
The inspector scored three areas. Hygienic food handling was rated "generally satisfactory", the cleanliness and condition of the building "good", and confidence in the management of food safety "major improvement necessary". Lower concern in all three is what earns a high overall rating.
How does Hillview Newsagency compare to other places in Surrey Heath?
77% of the 586 rated food businesses in Surrey Heath hold the top rating of 5, while Hillview Newsagency holds a 1. 6 places in the area share that rating.
Who decides the rating?
Surrey Heath Council inspects Hillview Newsagency and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Hillview Newsagency and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 1 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Surrey Heath, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Surrey Heath
Understanding this rating
More food hygiene ratings near here
Hillview Newsagency is one of 27 rated food businesses in Windlesham. See every hygiene rating in Windlesham →
Surrey Heath inspects and rates 678 food businesses across its whole area. See every food hygiene rating in Surrey Heath →
The official record is held by the council: http://www.surreyheath.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →