Chi Oriental Restaurant food hygiene rating
Restaurant/Cafe/Canteen · Croydon
Chi Oriental Restaurant holds a 1: major improvement is necessary. The inspector found significant problems at the restaurant and the business is legally required to address them.
The rating: 1 - Major improvement necessary
This is a fresh result: Chi Oriental Restaurant was inspected on 20 May 2026, so the rating reflects what the inspector found very recently.
Address: 14 Westow Hill, Upper Norwood, London, SE19 1RX
How it compares in Croydon
A 1 is rare: only 38 of 2,813 rated places in Croydon score this low, about one in 74. By contrast 65% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 1,830 | 65% | ||
|---|---|---|---|---|
| 4 out of 5 | 688 | 24% | ||
| 3 out of 5 | 175 | 6% | ||
| 2 out of 5 | 81 | 3% | ||
| 1 out of 5 | 38 | 1% | ← Chi Oriental Restaurant | |
| 0 out of 5 | 1 | <1% |
A further 320 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Good
- Cleanliness & condition of the building Improvement necessary
- How well they manage food safety Major improvement necessary
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Chi Oriental Restaurant the inspector recorded concerns over the condition of the premises and confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Chi Oriental Restaurant, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| 56 Westow Restaurant/Cafe/Canteen | at this address | 5 - Very good | 19 October 2025 |
| Admiral Casino Retailers - other | at this address | 5 - Very good | 12 January 2022 |
| Alistairs American Diner Restaurant/Cafe/Canteen | 107 yards away | 5 - Very good | 20 June 2025 |
| Antenna Studios Cafe Restaurant/Cafe/Canteen | 208 yards away | 5 - Very good | 12 September 2018 |
| Always inclusive ltd Caring Premises | 374 yards away | 5 - Very good | 2 August 2024 |
| Arin Cafe Restaurant/Cafe/Canteen | 0.4 miles away | 5 - Very good | 29 May 2025 |
| Asda Express / BP Service Station Retailers - supermarkets/hypermarkets | 0.7 miles away | 5 - Very good | 12 December 2025 |
| Anerley Day Nursery Caring Premises | 0.8 miles away | 5 - Very good | 17 June 2026 |
Questions about Chi Oriental Restaurant
What is Chi Oriental Restaurant's food hygiene rating?
Chi Oriental Restaurant has a food hygiene rating of 1 out of 5 (major improvement necessary), given by Croydon Council on 20 May 2026.
Is Chi Oriental Restaurant safe to eat at?
A 1 means the inspector found problems the business is required to fix. The restaurant is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Chi Oriental Restaurant last inspected?
Chi Oriental Restaurant was last inspected on 20 May 2026, a month ago. Food hygiene inspections are unannounced, and the rating is published by Croydon Council rather than by the business.
What did the inspector find at Chi Oriental Restaurant?
The inspector scored three areas. Hygienic food handling was rated "good", the cleanliness and condition of the building "improvement necessary", and confidence in the management of food safety "major improvement necessary". Lower concern in all three is what earns a high overall rating.
How does Chi Oriental Restaurant compare to other places in Croydon?
65% of the 2,813 rated food businesses in Croydon hold the top rating of 5, while Chi Oriental Restaurant holds a 1. 38 places in the area share that rating.
Who decides the rating?
Croydon Council inspects Chi Oriental Restaurant and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Chi Oriental Restaurant and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 1 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Croydon, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Croydon
Understanding this rating
More food hygiene ratings near here
Chi Oriental Restaurant is one of 115 rated food businesses in Upper Norwood. See every hygiene rating in Upper Norwood →
Croydon inspects and rates 3,133 food businesses across its whole area. See every food hygiene rating in Croydon →
The official record is held by the council: http://www.croydon.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →