The House Of Chilli IOW Ltd food hygiene rating
Retailers - other · Isle of Wight
The House Of Chilli IOW Ltd holds a 1: major improvement is necessary. The inspector found significant problems at the shop and the business is legally required to address them.
The rating: 1 - Major improvement necessary
This is a fresh result: The House Of Chilli IOW Ltd was inspected on 3 June 2026, so the rating reflects what the inspector found very recently.
Address: Unit 4 Holliers Park, Holliers Farm, Hale Common, PO36 0AF
How it compares in Isle of Wight
A 1 is rare: only 6 of 1,479 rated places in Isle of Wight score this low, about one in 247. By contrast 70% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 1,042 | 70% | ||
|---|---|---|---|---|
| 4 out of 5 | 261 | 18% | ||
| 3 out of 5 | 139 | 9% | ||
| 2 out of 5 | 30 | 2% | ||
| 1 out of 5 | 6 | <1% | ← The House Of Chilli IOW Ltd | |
| 0 out of 5 | 1 | <1% |
A further 208 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Improvement necessary
- Cleanliness & condition of the building Major improvement necessary
- How well they manage food safety Generally satisfactory
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At The House Of Chilli IOW Ltd the inspector recorded concerns over how food is handled and the condition of the premises. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
What the business says
<ul> <li> All labels have been re-designed and are now fully compliant.</li> <li> Hot water issues have been resolved by the landlord.</li> <li> All other issues raised by EH are being dealt with.</li> <li> The faulty water heater which has now been replaced with an upgraded unit.</li> <li> Also due to serious health issues with two of the partners meaning day to day tasks were overlooked.</li> </ul>
Businesses have a right to reply to their rating. This response is published by the Food Standards Agency alongside the score.
Questions about The House Of Chilli IOW Ltd
What is The House Of Chilli IOW Ltd's food hygiene rating?
The House Of Chilli IOW Ltd has a food hygiene rating of 1 out of 5 (major improvement necessary), given by Isle of Wight Council on 3 June 2026.
Is The House Of Chilli IOW Ltd safe to eat at?
A 1 means the inspector found problems the business is required to fix. The shop is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was The House Of Chilli IOW Ltd last inspected?
The House Of Chilli IOW Ltd was last inspected on 3 June 2026, a month ago. Food hygiene inspections are unannounced, and the rating is published by Isle of Wight Council rather than by the business.
What did the inspector find at The House Of Chilli IOW Ltd?
The inspector scored three areas. Hygienic food handling was rated "improvement necessary", the cleanliness and condition of the building "major improvement necessary", and confidence in the management of food safety "generally satisfactory". Lower concern in all three is what earns a high overall rating.
How does The House Of Chilli IOW Ltd compare to other places in Isle of Wight?
70% of the 1,479 rated food businesses in Isle of Wight hold the top rating of 5, while The House Of Chilli IOW Ltd holds a 1. 6 places in the area share that rating.
Has The House Of Chilli IOW Ltd responded to its rating?
Yes. Businesses have a right to reply, published alongside the rating. The House Of Chilli IOW Ltd said: “<ul> <li> All labels have been re-designed and are now fully compliant.</li> <li> Hot water issues have been resolved by the landlord.</li> <li> All other issues raised by EH are being dealt with.</li> <li> The faulty water heater which has now been replaced with an upgraded unit.</li> <li> Also due to serious health issues with two of the partners meaning day to day tasks were overlooked.</li> </ul>”
Who decides the rating?
Isle of Wight Council inspects The House Of Chilli IOW Ltd and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch The House Of Chilli IOW Ltd and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 1 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Isle of Wight, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Isle of Wight
Understanding this rating
More food hygiene ratings near here
The House Of Chilli IOW Ltd is one of 19 rated food businesses in Arreton. See every hygiene rating in Arreton →
Isle of Wight inspects and rates 1,687 food businesses across its whole area. See every food hygiene rating in Isle of Wight →
The official record is held by the council: https://www.iow.gov.uk/environment-and-planning/community-protection-services/
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →