Time Out Coffee Ltd food hygiene rating
Restaurant/Cafe/Canteen · South Norfolk
Time Out Coffee Ltd holds a 2, which means some improvement is necessary. The inspector found problems at the restaurant that the business is required to fix.
The rating: 2 - Some improvement necessary
The rating dates from 7 July 2026, 2 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Only 2% of rated food businesses in South Norfolk score 0 to 2 like this, so a low rating here is the exception, not the norm. See all South Norfolk ratings →
Address: 9 Mavery House, Victoria Road, Diss, IP22 4EX
How this rating has changed
Time Out Coffee Ltd has gone backwards: it held a 3 before its inspection on 7 July 2026, and now holds a 2. A rating of 2 means the inspector found problems the business is required to fix.
| Inspected | Rating | Change |
|---|---|---|
| 7 July 2026 | 3 2 | Worse |
The FSA publishes only a business's current rating. This history is our own record of what it has scored since we began watching.
How it compares in South Norfolk
A 2 is rare: only 10 of 999 rated places in South Norfolk score this low, about one in 100. By contrast 84% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 843 | 84% | ||
|---|---|---|---|---|
| 4 out of 5 | 102 | 10% | ||
| 3 out of 5 | 36 | 4% | ||
| 2 out of 5 | 10 | 1% | ← Time Out Coffee Ltd | |
| 1 out of 5 | 8 | 1% | ||
| 0 out of 5 | 0 | 0% |
A further 112 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Improvement necessary
- Cleanliness & condition of the building Generally satisfactory
- How well they manage food safety Generally satisfactory
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Time Out Coffee Ltd the inspector recorded concerns over how food is handled. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Time Out Coffee Ltd, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Morrisons Daily Diss Retailers - other | 76 yards away | 5 - Very good | 26 April 2024 |
| Wm Morrisons Supermarkets Limited Retailers - supermarkets/hypermarkets | 76 yards away | 5 - Very good | 15 September 2025 |
| Domino's Pizza Takeaway/sandwich shop | 108 yards away | 5 - Very good | 27 April 2026 |
| Costa Coffee Restaurant/Cafe/Canteen | 172 yards away | 5 - Very good | 27 June 2025 |
| Greggs Retailers - other | 172 yards away | 5 - Very good | 2 September 2026 |
| Holland And Barrett Retailers - other | 172 yards away | 5 - Very good | 22 November 2024 |
| Tesco Retailers - supermarkets/hypermarkets | 172 yards away | 5 - Very good | 21 November 2024 |
| C J Barker Butchers Retailers - other | 172 yards away | 4 - Good | 12 February 2026 |
Questions about Time Out Coffee Ltd
What is Time Out Coffee Ltd's food hygiene rating?
Time Out Coffee Ltd has a food hygiene rating of 2 out of 5 (some improvement necessary), given by South Norfolk Council on 7 July 2026.
Is Time Out Coffee Ltd safe to eat at?
A 2 means the inspector found problems the business is required to fix. The restaurant is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Time Out Coffee Ltd last inspected?
Time Out Coffee Ltd was last inspected on 7 July 2026, 2 months ago. Food hygiene inspections are unannounced, and the rating is published by South Norfolk Council rather than by the business.
What did the inspector find at Time Out Coffee Ltd?
The inspector scored three areas. Hygienic food handling was rated "improvement necessary", the cleanliness and condition of the building "generally satisfactory", and confidence in the management of food safety "generally satisfactory". Lower concern in all three is what earns a high overall rating.
How does Time Out Coffee Ltd compare to other places in South Norfolk?
84% of the 999 rated food businesses in South Norfolk hold the top rating of 5, while Time Out Coffee Ltd holds a 2. 10 places in the area share that rating.
Who decides the rating?
South Norfolk Council inspects Time Out Coffee Ltd and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Time Out Coffee Ltd and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 2 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at South Norfolk, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: South Norfolk
Understanding this rating
More food hygiene ratings near here
Time Out Coffee Ltd is one of 103 rated food businesses in Diss. See every hygiene rating in Diss →
South Norfolk inspects and rates 1,111 food businesses across its whole area. See every food hygiene rating in South Norfolk →
The official record is held by the council: https://www.southnorfolkandbroadland.gov.uk/
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →