B And M Retail Ltd food hygiene rating
Retailers - other · Swale
B And M Retail Ltd holds a 1: major improvement is necessary. The inspector found significant problems at the shop and the business is legally required to address them.
The rating: 1 - Major improvement necessary
The rating dates from 30 January 2025, 17 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: Unit 3, Neatscourt Retail Park, Thomsett Way, ME11 5AR
How it compares in Swale
A 1 is rare: only 13 of 1,186 rated places in Swale score this low, about one in 91. By contrast 83% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 989 | 83% | ||
|---|---|---|---|---|
| 4 out of 5 | 134 | 11% | ||
| 3 out of 5 | 41 | 3% | ||
| 2 out of 5 | 6 | 1% | ||
| 1 out of 5 | 13 | 1% | ← B And M Retail Ltd | |
| 0 out of 5 | 3 | <1% |
A further 40 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Improvement necessary
- Cleanliness & condition of the building Improvement necessary
- How well they manage food safety Major improvement necessary
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At B And M Retail Ltd the inspector recorded concerns over how food is handled, the condition of the premises and confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to B And M Retail Ltd, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Costa Coffee Restaurant/Cafe/Canteen | at this address | 5 - Very good | 8 August 2024 |
| Creams Restaurant/Cafe/Canteen | at this address | 5 - Very good | 26 June 2025 |
| Iceland Retailers - supermarkets/hypermarkets | at this address | 5 - Very good | 28 October 2014 |
| Morrisons Retailers - supermarkets/hypermarkets | 2 yards away | 5 - Very good | 7 July 2026 |
| Greggs Retailers - other | 5 yards away | 5 - Very good | 3 December 2025 |
| Morrisons Daily Retailers - supermarkets/hypermarkets | 5 yards away | 5 - Very good | 22 July 2024 |
| Burger King Restaurant/Cafe/Canteen | 84 yards away | 5 - Very good | 2 June 2026 |
| Dr Burger Lab/Pizza GoGo Restaurant/Cafe/Canteen | 149 yards away | 5 - Very good | 9 January 2025 |
Questions about B And M Retail Ltd
What is B And M Retail Ltd's food hygiene rating?
B And M Retail Ltd has a food hygiene rating of 1 out of 5 (major improvement necessary), given by Swale Council on 30 January 2025.
Is B And M Retail Ltd safe to eat at?
A 1 means the inspector found problems the business is required to fix. The shop is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was B And M Retail Ltd last inspected?
B And M Retail Ltd was last inspected on 30 January 2025, 17 months ago. Food hygiene inspections are unannounced, and the rating is published by Swale Council rather than by the business.
What did the inspector find at B And M Retail Ltd?
The inspector scored three areas. Hygienic food handling was rated "improvement necessary", the cleanliness and condition of the building "improvement necessary", and confidence in the management of food safety "major improvement necessary". Lower concern in all three is what earns a high overall rating.
How does B And M Retail Ltd compare to other places in Swale?
83% of the 1,186 rated food businesses in Swale hold the top rating of 5, while B And M Retail Ltd holds a 1. 13 places in the area share that rating.
Who decides the rating?
Swale Council inspects B And M Retail Ltd and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch B And M Retail Ltd and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 1 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Swale, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Swale
Understanding this rating
More food hygiene ratings near here
B And M Retail Ltd is one of 45 rated food businesses in Queenborough. See every hygiene rating in Queenborough →
Swale inspects and rates 1,226 food businesses across its whole area. See every food hygiene rating in Swale →
The official record is held by the council: http://www.swale.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →