Santorino food hygiene rating
Takeaway/sandwich shop · Westmorland and Furness
Santorino holds a 2, which means some improvement is necessary. The inspector found problems at the takeaway that the business is required to fix.
The rating: 2 - Some improvement necessary
The rating dates from 10 March 2025, 16 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: 18 Market Square, Kirkby Stephen, CA17 4QT
How it compares in Westmorland and Furness
A 2 is rare: only 17 of 2,771 rated places in Westmorland and Furness score this low, about one in 163. By contrast 86% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 2,390 | 86% | ||
|---|---|---|---|---|
| 4 out of 5 | 269 | 10% | ||
| 3 out of 5 | 86 | 3% | ||
| 2 out of 5 | 17 | 1% | ← Santorino | |
| 1 out of 5 | 9 | <1% | ||
| 0 out of 5 | 0 | 0% |
A further 387 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Generally satisfactory
- Cleanliness & condition of the building Improvement necessary
- How well they manage food safety Generally satisfactory
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Santorino the inspector recorded concerns over the condition of the premises. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Santorino, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Century Restaurant/Cafe/Canteen | 1 yards away | 5 - Very good | 29 November 2024 |
| Eden Valley Produce Retailers - other | 1 yards away | 5 - Very good | 11 December 2019 |
| Mango Tree Restaurant/Cafe/Canteen | 1 yards away | 5 - Very good | 17 June 2025 |
| Pennine Hotel Pub/bar/nightclub | 1 yards away | 5 - Very good | 8 May 2026 |
| Stitched up in Eden Takeaway/sandwich shop | 1 yards away | 5 - Very good | 9 August 2024 |
| The Mulberry Bush Restaurant/Cafe/Canteen | 1 yards away | 4 - Good | 10 October 2024 |
| European Mini Market Retailers - other | 1 yards away | 1 - Major improvement necessary | 4 December 2025 |
| Kirkby Stephen and Upper Eden Visitor Centre Retailers - other | 36 yards away | Exempt |
Questions about Santorino
What is Santorino's food hygiene rating?
Santorino has a food hygiene rating of 2 out of 5 (some improvement necessary), given by Westmorland and Furness Council on 10 March 2025.
Is Santorino safe to eat at?
A 2 means the inspector found problems the business is required to fix. The takeaway is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Santorino last inspected?
Santorino was last inspected on 10 March 2025, 16 months ago. Food hygiene inspections are unannounced, and the rating is published by Westmorland and Furness Council rather than by the business.
What did the inspector find at Santorino?
The inspector scored three areas. Hygienic food handling was rated "generally satisfactory", the cleanliness and condition of the building "improvement necessary", and confidence in the management of food safety "generally satisfactory". Lower concern in all three is what earns a high overall rating.
How does Santorino compare to other places in Westmorland and Furness?
86% of the 2,771 rated food businesses in Westmorland and Furness hold the top rating of 5, while Santorino holds a 2. 17 places in the area share that rating.
Who decides the rating?
Westmorland and Furness Council inspects Santorino and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Santorino and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 2 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Westmorland and Furness, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Westmorland and Furness
Understanding this rating
More food hygiene ratings near here
Santorino is one of 84 rated food businesses in Kirkby Stephen. See every hygiene rating in Kirkby Stephen →
Westmorland and Furness inspects and rates 3,158 food businesses across its whole area. See every food hygiene rating in Westmorland and Furness →
The official record is held by the council: https://www.westmorlandandfurness.gov.uk/
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →