Holiday Inn food hygiene rating
Hotel/bed & breakfast/guest house · Norwich City
Holiday Inn holds a 2, which means some improvement is necessary. The inspector found problems at the hotel that the business is required to fix.
The rating: 2 - Some improvement necessary
The rating dates from 8 November 2025, 8 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: Ipswich Road, Norwich, NR4 6EP
How it compares in Norwich City
A 2 is rare: only 22 of 1,360 rated places in Norwich City score this low, about one in 62. By contrast 65% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 889 | 65% | ||
|---|---|---|---|---|
| 4 out of 5 | 330 | 24% | ||
| 3 out of 5 | 116 | 9% | ||
| 2 out of 5 | 22 | 2% | ← Holiday Inn | |
| 1 out of 5 | 2 | <1% | ||
| 0 out of 5 | 1 | <1% |
A further 207 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Generally satisfactory
- Cleanliness & condition of the building Improvement necessary
- How well they manage food safety Generally satisfactory
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Holiday Inn the inspector recorded concerns over the condition of the premises. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Holiday Inn, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| B\&M Retailers - other | 405 yards away | 5 - Very good | 21 June 2021 |
| Asda Retailers - supermarkets/hypermarkets | 0.5 miles away | 5 - Very good | 22 November 2024 |
| Basil Club Mobile caterer | 0.6 miles away | 5 - Very good | 5 March 2026 |
| Aldi Retailers - supermarkets/hypermarkets | 0.8 miles away | 5 - Very good | 15 June 2021 |
| Aldiss Restaurant/Cafe/Canteen | 0.8 miles away | 5 - Very good | 14 December 2022 |
| BP Norwich South Retailers - other | 0.8 miles away | 5 - Very good | 13 March 2025 |
Questions about Holiday Inn
What is Holiday Inn's food hygiene rating?
Holiday Inn has a food hygiene rating of 2 out of 5 (some improvement necessary), given by Norwich City Council on 8 November 2025.
Is Holiday Inn safe to eat at?
A 2 means the inspector found problems the business is required to fix. The hotel is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Holiday Inn last inspected?
Holiday Inn was last inspected on 8 November 2025, 8 months ago. Food hygiene inspections are unannounced, and the rating is published by Norwich City Council rather than by the business.
What did the inspector find at Holiday Inn?
The inspector scored three areas. Hygienic food handling was rated "generally satisfactory", the cleanliness and condition of the building "improvement necessary", and confidence in the management of food safety "generally satisfactory". Lower concern in all three is what earns a high overall rating.
How does Holiday Inn compare to other places in Norwich City?
65% of the 1,360 rated food businesses in Norwich City hold the top rating of 5, while Holiday Inn holds a 2. 22 places in the area share that rating.
Who decides the rating?
Norwich City Council inspects Holiday Inn and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Holiday Inn and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 2 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Norwich City, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Norwich City
Understanding this rating
More food hygiene ratings near here
Norwich City inspects and rates 1,567 food businesses across its whole area. See every food hygiene rating in Norwich City →
The official record is held by the council: https://www.norwich.gov.uk/site/custom_scripts/eh/foodratings.html
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →