Frankie And Bennys/Stacks/BirdBox/Devonly Pies/Puddo food hygiene rating

The rating: 5 - Very good

The rating dates from 8 September 2025, 10 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.

Address: Frankie And Benny's, 73 Hempstead Valley Shopping Centre, Hempstead Valley Drive, ME7 3PD

How it compares in Medway

That puts Frankie And Bennys/Stacks/BirdBox/Devonly Pies/Puddo among the 1,577 places in Medway holding top marks, 80% of everywhere the council rates. A 5 is the norm here rather than the exception, so it is the rating to expect, not to be impressed by.

Every rated food business in Medway

5 out of 5		1,577	80%	← Frankie And Bennys/Stacks/BirdBox/Devonly Pies/Puddo
4 out of 5		279	14%
3 out of 5		74	4%
2 out of 5		9	<1%
1 out of 5		24	1%
0 out of 5		1	<1%

A further 171 businesses in the area are awaiting inspection or exempt, so are not counted above.

What the inspector found

• Hygienic food handling Very good
• Cleanliness & condition of the building Very good
• How well they manage food safety Very good

An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Frankie And Bennys/Stacks/BirdBox/Devonly Pies/Puddo none of the three raised a concern, the overall rating is only ever as strong as its weakest area, so a clean sweep is what produces a high score.

Understanding this rating

• What does a 0 food hygiene rating mean? A 0 means the inspector found serious problems and urgent improvement is necessary. It is the lowest rating the scheme gives, but it is not a closure order, and a business with a 0 can, and usually does, keep trading while it puts things right.
• Does a low hygiene rating mean the food is unsafe? A low rating tells you that an inspector found problems on a particular day. It is not a measurement of the food, it is not a prediction, and it is not a verdict on whether you will get ill. It is the best single signal a member of the public has, and it is a snapshot.
• Does a business have to display its hygiene rating? It depends where you are. In Wales and Northern Ireland a food business must display its rating where you can read it before you go in. In England it is voluntary, a business there can legally show you nothing.

More food hygiene ratings near here

Medway inspects and rates 2,135 food businesses across its whole area. See every food hygiene rating in Medway →

The official record is held by the council: http://www.medway.gov.uk/