Pizza Time (formerly Dorothy's) food hygiene rating
Takeaway/sandwich shop · Pembrokeshire
Pizza Time (formerly Dorothy's) holds a 1: major improvement is necessary. The inspector found significant problems at the takeaway and the business is legally required to address them.
The rating: 1 - Major improvement necessary
The rating dates from 26 February 2026, 4 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: 2 Castle Square, Haverfordwest, SA61 2AA
How it compares in Pembrokeshire
A 1 is rare: only 20 of 1,836 rated places in Pembrokeshire score this low, about one in 92. By contrast 78% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 1,436 | 78% | ||
|---|---|---|---|---|
| 4 out of 5 | 284 | 15% | ||
| 3 out of 5 | 77 | 4% | ||
| 2 out of 5 | 18 | 1% | ||
| 1 out of 5 | 20 | 1% | ← Pizza Time (formerly Dorothy's) | |
| 0 out of 5 | 1 | <1% |
A further 477 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Major improvement necessary
- Cleanliness & condition of the building Generally satisfactory
- How well they manage food safety Major improvement necessary
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Pizza Time (formerly Dorothy's) the inspector recorded concerns over how food is handled and confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Pizza Time (formerly Dorothy's), nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Infinity CBD Manufacturers/packers | 52 yards away | 5 - Very good | 10 February 2020 |
| Greggs Manufacturers/packers | 88 yards away | 5 - Very good | 21 January 2026 |
| Eddie Rocks Pub/bar/nightclub | 89 yards away | 5 - Very good | 21 February 2024 |
| Forbidden Florist Restaurant/Cafe/Canteen | 89 yards away | 5 - Very good | 29 April 2026 |
| Scarlett's coffee and wine bar Restaurant/Cafe/Canteen | 89 yards away | 5 - Very good | 16 May 2024 |
| Samuels Sandwich Bar Takeaway/sandwich shop | 102 yards away | 5 - Very good | 8 October 2025 |
| Balfour Conservative Club Pub/bar/nightclub | 114 yards away | 5 - Very good | 12 February 2020 |
| Beachys desserts Restaurant/Cafe/Canteen | 114 yards away | 5 - Very good | 5 February 2026 |
Questions about Pizza Time (formerly Dorothy's)
What is Pizza Time (formerly Dorothy's)'s food hygiene rating?
Pizza Time (formerly Dorothy's) has a food hygiene rating of 1 out of 5 (major improvement necessary), given by Pembrokeshire Council on 26 February 2026.
Is Pizza Time (formerly Dorothy's) safe to eat at?
A 1 means the inspector found problems the business is required to fix. The takeaway is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Pizza Time (formerly Dorothy's) last inspected?
Pizza Time (formerly Dorothy's) was last inspected on 26 February 2026, 4 months ago. Food hygiene inspections are unannounced, and the rating is published by Pembrokeshire Council rather than by the business.
What did the inspector find at Pizza Time (formerly Dorothy's)?
The inspector scored three areas. Hygienic food handling was rated "major improvement necessary", the cleanliness and condition of the building "generally satisfactory", and confidence in the management of food safety "major improvement necessary". Lower concern in all three is what earns a high overall rating.
How does Pizza Time (formerly Dorothy's) compare to other places in Pembrokeshire?
78% of the 1,836 rated food businesses in Pembrokeshire hold the top rating of 5, while Pizza Time (formerly Dorothy's) holds a 1. 20 places in the area share that rating.
Who decides the rating?
Pembrokeshire Council inspects Pizza Time (formerly Dorothy's) and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Pizza Time (formerly Dorothy's) and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 1 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Pembrokeshire, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Pembrokeshire
Understanding this rating
More food hygiene ratings near here
Pizza Time (formerly Dorothy's) is one of 357 rated food businesses in Haverfordwest. See every hygiene rating in Haverfordwest →
Pembrokeshire inspects and rates 2,313 food businesses across its whole area. See every food hygiene rating in Pembrokeshire →
The official record is held by the council: http://www.pembrokeshire.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →