Caffe Nero food hygiene rating
Restaurant/Cafe/Canteen · Cornwall
Caffe Nero holds a 2, which means some improvement is necessary. The inspector found problems at the restaurant that the business is required to fix.
The rating: 2 - Some improvement necessary
The rating dates from 18 November 2025, 7 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: Caffè Nero, 2 Bank Street, Newquay, TR7 1JF
How it compares in Cornwall
A 2 is rare: only 42 of 5,277 rated places in Cornwall score this low, about one in 126. By contrast 85% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 4,461 | 85% | ||
|---|---|---|---|---|
| 4 out of 5 | 522 | 10% | ||
| 3 out of 5 | 212 | 4% | ||
| 2 out of 5 | 42 | 1% | ← Caffe Nero | |
| 1 out of 5 | 38 | 1% | ||
| 0 out of 5 | 2 | <1% |
A further 51 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Good
- Cleanliness & condition of the building Improvement necessary
- How well they manage food safety Generally satisfactory
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Caffe Nero the inspector recorded concerns over the condition of the premises. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Caffe Nero, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Concho Lounge Restaurant/Cafe/Canteen | 33 yards away | 5 - Very good | 16 October 2023 |
| Bank Street Kitchen Restaurant/Cafe/Canteen | 33 yards away | 5 - Very good | 29 May 2025 |
| Blend Restaurant/Cafe/Canteen | 41 yards away | 5 - Very good | 20 February 2025 |
| Central Grill Takeaway/sandwich shop | 56 yards away | 5 - Very good | 15 February 2024 |
| House Of Glass Restaurant/Cafe/Canteen | 63 yards away | 5 - Very good | 9 July 2025 |
| Chicken House Takeaway/sandwich shop | 78 yards away | 5 - Very good | 15 February 2024 |
| Central Inn Pub/bar/nightclub | 81 yards away | 5 - Very good | 23 October 2024 |
| Boots Retailers - other | 115 yards away | 5 - Very good | 1 July 2026 |
Questions about Caffe Nero
What is Caffe Nero's food hygiene rating?
Caffe Nero has a food hygiene rating of 2 out of 5 (some improvement necessary), given by Cornwall Council on 18 November 2025.
Is Caffe Nero safe to eat at?
A 2 means the inspector found problems the business is required to fix. The restaurant is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Caffe Nero last inspected?
Caffe Nero was last inspected on 18 November 2025, 7 months ago. Food hygiene inspections are unannounced, and the rating is published by Cornwall Council rather than by the business.
What did the inspector find at Caffe Nero?
The inspector scored three areas. Hygienic food handling was rated "good", the cleanliness and condition of the building "improvement necessary", and confidence in the management of food safety "generally satisfactory". Lower concern in all three is what earns a high overall rating.
How does Caffe Nero compare to other places in Cornwall?
85% of the 5,277 rated food businesses in Cornwall hold the top rating of 5, while Caffe Nero holds a 2. 42 places in the area share that rating.
Who decides the rating?
Cornwall Council inspects Caffe Nero and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Caffe Nero and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 2 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Cornwall, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Cornwall
Understanding this rating
More food hygiene ratings near here
Caffe Nero is one of 385 rated food businesses in Newquay. See every hygiene rating in Newquay →
Cornwall inspects and rates 5,328 food businesses across its whole area. See every food hygiene rating in Cornwall →
The official record is held by the council: http://www.cornwall.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →