The Old General Store food hygiene rating
Retailers - other · Monmouthshire
The Old General Store holds a 1: major improvement is necessary. The inspector found significant problems at the shop and the business is legally required to address them.
The rating: 1 - Major improvement necessary
This rating dates from 2 December 2024, but the business has been re-inspected and a new rating is awaiting publication, so the score shown here is about to change.
Address: 2 Park Crescent, Abergavenny, NP7 5TG
How it compares in Monmouthshire
A 1 is rare: only 6 of 999 rated places in Monmouthshire score this low, about one in 167. By contrast 80% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 799 | 80% | ||
|---|---|---|---|---|
| 4 out of 5 | 129 | 13% | ||
| 3 out of 5 | 60 | 6% | ||
| 2 out of 5 | 4 | <1% | ||
| 1 out of 5 | 6 | 1% | ← The Old General Store | |
| 0 out of 5 | 1 | <1% |
A further 97 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Generally satisfactory
- Cleanliness & condition of the building Generally satisfactory
- How well they manage food safety Major improvement necessary
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At The Old General Store the inspector recorded concerns over confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to The Old General Store, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Park Guest House Hotel/bed & breakfast/guest house | 236 yards away | 5 - Very good | 9 February 2024 |
| Four Shop's Convenience Store Retailers - other | 0.3 miles away | 5 - Very good | 6 May 2026 |
| Little Oaks Childcare Caring Premises | 0.3 miles away | 5 - Very good | 14 May 2025 |
| Kath's Blooming Bakes Manufacturers/packers | 0.3 miles away | 5 - Very good | 11 June 2026 |
| Abergavenny Rugby Football Club (Bar) Pub/bar/nightclub | 0.3 miles away | 5 - Very good | 13 March 2024 |
| Abergavenny Rugby Football Club Pub/bar/nightclub | 0.3 miles away | 5 - Very good | 16 February 2025 |
| Morrisons Daily Retailers - other | 0.3 miles away | 5 - Very good | 31 December 2024 |
| Abergavenny Conservative Club Pub/bar/nightclub | 0.4 miles away | 5 - Very good | 9 March 2024 |
Questions about The Old General Store
What is The Old General Store's food hygiene rating?
The Old General Store has a food hygiene rating of 1 out of 5 (major improvement necessary), given by Monmouthshire Council on 2 December 2024.
Is The Old General Store safe to eat at?
A 1 means the inspector found problems the business is required to fix. The shop is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was The Old General Store last inspected?
The Old General Store was last inspected on 2 December 2024, 19 months ago. Food hygiene inspections are unannounced, and the rating is published by Monmouthshire Council rather than by the business.
What did the inspector find at The Old General Store?
The inspector scored three areas. Hygienic food handling was rated "generally satisfactory", the cleanliness and condition of the building "generally satisfactory", and confidence in the management of food safety "major improvement necessary". Lower concern in all three is what earns a high overall rating.
How does The Old General Store compare to other places in Monmouthshire?
80% of the 999 rated food businesses in Monmouthshire hold the top rating of 5, while The Old General Store holds a 1. 6 places in the area share that rating.
Who decides the rating?
Monmouthshire Council inspects The Old General Store and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch The Old General Store and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 1 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Monmouthshire, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Monmouthshire
Understanding this rating
More food hygiene ratings near here
The Old General Store is one of 256 rated food businesses in Abergavenny. See every hygiene rating in Abergavenny →
Monmouthshire inspects and rates 1,096 food businesses across its whole area. See every food hygiene rating in Monmouthshire →
The official record is held by the council: http://www.monmouthshire.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →