Chan's Cafe food hygiene rating
Takeaway/sandwich shop · Neath Port Talbot
Chan's Cafe holds a 2, which means some improvement is necessary. The inspector found problems at the takeaway that the business is required to fix.
The rating: 2 - Some improvement necessary
The rating dates from 24 February 2026, 4 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: 24 Alfred Street, Neath, SA11 1EF
How it compares in Neath Port Talbot
A 2 is rare: only 10 of 1,139 rated places in Neath Port Talbot score this low, about one in 114. By contrast 68% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 777 | 68% | ||
|---|---|---|---|---|
| 4 out of 5 | 246 | 22% | ||
| 3 out of 5 | 68 | 6% | ||
| 2 out of 5 | 10 | 1% | ← Chan's Cafe | |
| 1 out of 5 | 37 | 3% | ||
| 0 out of 5 | 1 | <1% |
A further 53 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Improvement necessary
- Cleanliness & condition of the building Improvement necessary
- How well they manage food safety Generally satisfactory
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Chan's Cafe the inspector recorded concerns over how food is handled and the condition of the premises. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Chan's Cafe, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| David Protheroe Pub/bar/nightclub | 67 yards away | 5 - Very good | 27 May 2025 |
| EJ Monks Catering at Masonic Temple Restaurant/Cafe/Canteen | 110 yards away | 5 - Very good | 20 February 2024 |
| Cafe 46 Restaurant/Cafe/Canteen | 115 yards away | 5 - Very good | 11 February 2025 |
| Brew & Co Restaurant/Cafe/Canteen | 119 yards away | 5 - Very good | 9 October 2019 |
| Costa Coffee Restaurant/Cafe/Canteen | 162 yards away | 5 - Very good | 26 January 2015 |
| Card Factory Retailers - other | 198 yards away | 5 - Very good | 17 March 2014 |
| Allan Leonard Lewis VC (Amber Taverns Ltd) Pub/bar/nightclub | 231 yards away | 5 - Very good | 11 October 2017 |
| Greggs PLC 00502851 Retailers - other | 288 yards away | 5 - Very good | 10 May 2023 |
Questions about Chan's Cafe
What is Chan's Cafe's food hygiene rating?
Chan's Cafe has a food hygiene rating of 2 out of 5 (some improvement necessary), given by Neath Port Talbot Council on 24 February 2026.
Is Chan's Cafe safe to eat at?
A 2 means the inspector found problems the business is required to fix. The takeaway is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Chan's Cafe last inspected?
Chan's Cafe was last inspected on 24 February 2026, 4 months ago. Food hygiene inspections are unannounced, and the rating is published by Neath Port Talbot Council rather than by the business.
What did the inspector find at Chan's Cafe?
The inspector scored three areas. Hygienic food handling was rated "improvement necessary", the cleanliness and condition of the building "improvement necessary", and confidence in the management of food safety "generally satisfactory". Lower concern in all three is what earns a high overall rating.
How does Chan's Cafe compare to other places in Neath Port Talbot?
68% of the 1,139 rated food businesses in Neath Port Talbot hold the top rating of 5, while Chan's Cafe holds a 2. 10 places in the area share that rating.
Who decides the rating?
Neath Port Talbot Council inspects Chan's Cafe and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Chan's Cafe and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 2 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Neath Port Talbot, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Neath Port Talbot
Understanding this rating
More food hygiene ratings near here
Chan's Cafe is one of 209 rated food businesses in Neath. See every hygiene rating in Neath →
Neath Port Talbot inspects and rates 1,192 food businesses across its whole area. See every food hygiene rating in Neath Port Talbot →
The official record is held by the council: http://www.npt.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →