Willow Tree House food hygiene rating
Caring Premises · Mansfield
Willow Tree House holds a 1: major improvement is necessary. The inspector found significant problems at the care premises and the business is legally required to address them.
The rating: 1 - Major improvement necessary
The rating dates from 8 June 2026, 3 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Only 3% of rated food businesses in Mansfield score 0 to 2 like this, so a low rating here is the exception, not the norm. See all Mansfield ratings →
Address: Willow Tree House 1 Sutton Road, Mansfield, NG18 5ET
How this rating has changed
Willow Tree House has gone backwards: it held a 4 before its inspection on 8 June 2026, and now holds a 1. A rating of 1 means the inspector found problems the business is required to fix.
| Inspected | Rating | Change |
|---|---|---|
| 8 June 2026 | 4 1 | Worse |
The FSA publishes only a business's current rating. This history is our own record of what it has scored since we began watching.
How it compares in Mansfield
A 1 is rare: only 13 of 834 rated places in Mansfield score this low, about one in 64. By contrast 87% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 728 | 87% | ||
|---|---|---|---|---|
| 4 out of 5 | 67 | 8% | ||
| 3 out of 5 | 19 | 2% | ||
| 2 out of 5 | 6 | 1% | ||
| 1 out of 5 | 13 | 2% | ← Willow Tree House | |
| 0 out of 5 | 1 | <1% |
A further 70 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Improvement necessary
- Cleanliness & condition of the building Generally satisfactory
- How well they manage food safety Major improvement necessary
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Willow Tree House the inspector recorded concerns over how food is handled and confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to Willow Tree House, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Bold Forester Pub/bar/nightclub | 185 yards away | 5 - Very good | 23 March 2026 |
| Baily House Caring Premises | 248 yards away | 5 - Very good | 15 May 2025 |
| ASDA Retailers - supermarkets/hypermarkets | 355 yards away | 5 - Very good | 25 February 2025 |
| Burger King Restaurant/Cafe/Canteen | 428 yards away | 5 - Very good | 22 July 2026 |
| Barracuda Fish Bar Takeaway/sandwich shop | 0.4 miles away | 5 - Very good | 10 October 2024 |
| Boots UK Ltd Retailers - other | 0.4 miles away | 5 - Very good | 1 August 2024 |
| Cagla UK Market (Ranj Greens LTD) Retailers - other | 0.4 miles away | 5 - Very good | 30 January 2024 |
| Card Factory Retailers - other | 0.4 miles away | 5 - Very good | 25 July 2025 |
Questions about Willow Tree House
What is Willow Tree House's food hygiene rating?
Willow Tree House has a food hygiene rating of 1 out of 5 (major improvement necessary), given by Mansfield Council on 8 June 2026.
Is Willow Tree House safe to eat at?
A 1 means the inspector found problems the business is required to fix. The care premises is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Willow Tree House last inspected?
Willow Tree House was last inspected on 8 June 2026, 3 months ago. Food hygiene inspections are unannounced, and the rating is published by Mansfield Council rather than by the business.
What did the inspector find at Willow Tree House?
The inspector scored three areas. Hygienic food handling was rated "improvement necessary", the cleanliness and condition of the building "generally satisfactory", and confidence in the management of food safety "major improvement necessary". Lower concern in all three is what earns a high overall rating.
How does Willow Tree House compare to other places in Mansfield?
87% of the 834 rated food businesses in Mansfield hold the top rating of 5, while Willow Tree House holds a 1. 13 places in the area share that rating.
Who decides the rating?
Mansfield Council inspects Willow Tree House and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Willow Tree House and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 1 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Mansfield, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Mansfield
Understanding this rating
More food hygiene ratings near here
Mansfield inspects and rates 904 food businesses across its whole area. See every food hygiene rating in Mansfield →
The official record is held by the council: http://www.mansfield.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →