Cafe Castan food hygiene rating
Other catering premises · Cardiff
Cafe Castan holds a 1: major improvement is necessary. The inspector found significant problems at the business and the business is legally required to address them.
The rating: 1 - Major improvement necessary
This is a fresh result: Cafe Castan was inspected on 20 May 2026, so the rating reflects what the inspector found very recently.
Address: Cafe Castan Llandaff Fields Penhill Road, Pontcanna, Cardiff, CF11 9QJ
How it compares in Cardiff
A 1 is rare: only 49 of 3,034 rated places in Cardiff score this low, about one in 62. By contrast 70% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 2,114 | 70% | ||
|---|---|---|---|---|
| 4 out of 5 | 560 | 18% | ||
| 3 out of 5 | 258 | 9% | ||
| 2 out of 5 | 45 | 1% | ||
| 1 out of 5 | 49 | 2% | ← Cafe Castan | |
| 0 out of 5 | 8 | <1% |
A further 401 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Improvement necessary
- Cleanliness & condition of the building Generally satisfactory
- How well they manage food safety Major improvement necessary
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At Cafe Castan the inspector recorded concerns over how food is handled and confidence in management. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Questions about Cafe Castan
What is Cafe Castan's food hygiene rating?
Cafe Castan has a food hygiene rating of 1 out of 5 (major improvement necessary), given by Cardiff Council on 20 May 2026.
Is Cafe Castan safe to eat at?
A 1 means the inspector found problems the business is required to fix. The business is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was Cafe Castan last inspected?
Cafe Castan was last inspected on 20 May 2026, a month ago. Food hygiene inspections are unannounced, and the rating is published by Cardiff Council rather than by the business.
What did the inspector find at Cafe Castan?
The inspector scored three areas. Hygienic food handling was rated "improvement necessary", the cleanliness and condition of the building "generally satisfactory", and confidence in the management of food safety "major improvement necessary". Lower concern in all three is what earns a high overall rating.
How does Cafe Castan compare to other places in Cardiff?
70% of the 3,034 rated food businesses in Cardiff hold the top rating of 5, while Cafe Castan holds a 1. 49 places in the area share that rating.
Who decides the rating?
Cardiff Council inspects Cafe Castan and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch Cafe Castan and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 1 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at Cardiff, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: Cardiff
Understanding this rating
More food hygiene ratings near here
Cafe Castan is one of 75 rated food businesses in Pontcanna. See every hygiene rating in Pontcanna →
Cardiff inspects and rates 3,435 food businesses across its whole area. See every food hygiene rating in Cardiff →
The official record is held by the council: https://www.srs.wales/en/Environmental-Health/Food-Hygiene-Standards/Food.aspx
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →