The New Happy Palace food hygiene rating
Takeaway/sandwich shop · South Gloucestershire
The New Happy Palace holds a 2, which means some improvement is necessary. The inspector found problems at the takeaway that the business is required to fix.
The rating: 2 - Some improvement necessary
The rating dates from 8 May 2026, 2 months ago. Councils typically re-inspect higher-risk businesses every six months to two years, with well-run, low-risk places visited least often, so this is a normal gap.
Address: 553 Filton Avenue, Filton, Bristol, BS7 0QH
How it compares in South Gloucestershire
A 2 is rare: only 22 of 1,674 rated places in South Gloucestershire score this low, about one in 76. By contrast 84% of the borough holds a 5, so this is well below what the council's inspectors normally find.
| 5 out of 5 | 1,402 | 84% | ||
|---|---|---|---|---|
| 4 out of 5 | 173 | 10% | ||
| 3 out of 5 | 64 | 4% | ||
| 2 out of 5 | 22 | 1% | ← The New Happy Palace | |
| 1 out of 5 | 12 | 1% | ||
| 0 out of 5 | 1 | <1% |
A further 437 businesses in the area are awaiting inspection or exempt, so are not counted above.
What the inspector found
- Hygienic food handling Improvement necessary
- Cleanliness & condition of the building Good
- How well they manage food safety Good
An inspection scores three things: how food is handled, the physical condition of the premises, and how much the inspector trusts management to keep standards up. At The New Happy Palace the inspector recorded concerns over how food is handled. Because the overall rating is only ever as strong as its weakest area, that is what holds the score down.
Food hygiene ratings nearby
The closest food businesses to The New Happy Palace, nearest first, so you can see how it compares to its neighbours.
| Business | Distance | Rating | Inspected |
|---|---|---|---|
| Asda Stores Limited Retailers - supermarkets/hypermarkets | 0.5 miles away | 5 - Very good | 11 August 2025 |
| B & M Stores Retailers - other | 0.5 miles away | 5 - Very good | 9 September 2025 |
| Air Balloon Pub/bar/nightclub | 0.6 miles away | 5 - Very good | 2 February 2026 |
| Aspens Services Ltd At Wallscourt Farm Academy Restaurant/Cafe/Canteen | 0.8 miles away | 5 - Very good | 23 April 2025 |
| Aldi Retailers - supermarkets/hypermarkets | 0.9 miles away | 5 - Very good | 27 May 2026 |
| Aspretto Restaurant/Cafe/Canteen | 0.9 miles away | 5 - Very good | 21 January 2026 |
Questions about The New Happy Palace
What is The New Happy Palace's food hygiene rating?
The New Happy Palace has a food hygiene rating of 2 out of 5 (some improvement necessary), given by South Gloucestershire Council on 8 May 2026.
Is The New Happy Palace safe to eat at?
A 2 means the inspector found problems the business is required to fix. The takeaway is not shut down, a rating is not a closure order, but standards were found to be below what the law expects at the time of inspection.
When was The New Happy Palace last inspected?
The New Happy Palace was last inspected on 8 May 2026, 2 months ago. Food hygiene inspections are unannounced, and the rating is published by South Gloucestershire Council rather than by the business.
What did the inspector find at The New Happy Palace?
The inspector scored three areas. Hygienic food handling was rated "improvement necessary", the cleanliness and condition of the building "good", and confidence in the management of food safety "good". Lower concern in all three is what earns a high overall rating.
How does The New Happy Palace compare to other places in South Gloucestershire?
84% of the 1,674 rated food businesses in South Gloucestershire hold the top rating of 5, while The New Happy Palace holds a 2. 22 places in the area share that rating.
Who decides the rating?
South Gloucestershire Council inspects The New Happy Palace and sets the rating; the Food Standards Agency publishes it. Neither the business nor this site can change a rating, a business that disagrees can appeal to its council, and can request a re-inspection once it has fixed the problems.
Tell me when this changes
The Food Standards Agency publishes only a business's rating today, not what it scored before, and not when it moves. We check every UK rating each night. Watch The New Happy Palace and we will email you the morning after its rating changes.
Free, for three businesses, forever. No password, we send you a link. How rating alerts work →
Is this your business?
A rating of 2 is public, and most customers look. Only 18% of people say they would order from a business rated 2 or below, against 94% from one rated 4. Delivery platforms may decline to list you.
We cannot change this rating, and nor can you. It was set by an environmental health officer at South Gloucestershire, and it stands until they inspect again. What you can do:
- Fix what the inspector found, then ask the council for a re-inspection. Most charge between £120 and £316, and will not re-visit within three months of the original inspection.
- If you believe the rating is simply wrong, you have 21 days from being notified to appeal to the council. That is 21 calendar days, not working days.
- You may submit a right to reply at any time. It is published alongside the rating, here, and on the FSA's own site.
What a low rating means → · How re-inspections and appeals work →
Your council: South Gloucestershire
Understanding this rating
More food hygiene ratings near here
The New Happy Palace is one of 72 rated food businesses in Filton. See every hygiene rating in Filton →
South Gloucestershire inspects and rates 2,111 food businesses across its whole area. See every food hygiene rating in South Gloucestershire →
The official record is held by the council: http://www.southglos.gov.uk
Rating from the Food Standards Agency under the Open Government Licence. Ratings reflect standards found at the time of inspection and can change. If you think a rating is wrong, the official record is held by the FSA and the local authority; corrections there flow through here. How ratings work →